Specialist, Supply Chain Quality Assurance

Mondelēz International; Ecatepec de Morelos; On-site; MXN 240,000 - 360,000; Full time

Job summary

Mondelēz México is seeking a quality professional to lead the PDCA-driven site quality management activities. You will support the site's quality system, documentation, and change management, ensuring CAPA and audits run smoothly.

You will coordinate the eQCMS bi-annual review, manage consumer complaints from start to finish, and act as a primary contact during food regulatory inspections, contributing to the site’s quality integrity.

Qualifications

• Relevant experience in a laboratory.
• Team-oriented and collaborative work style.
• Flexibility and adaptability to meet customer/business needs.
• Attention to detail and ability to follow written instructions.
• Strong verbal and written communication skills.
• Experience with project management and handling multiple activities.
• Proficiency in MS Office applications.
• No relocation support available.

Responsibilities

• Lead the PDCA cycle for the site quality management system and report results to the quality section manager.
• Coordinate the eQCMS bi-annual review and oversee change-control processes.
• Handle consumer complaints from start to finish, ensuring timely resolution.
• Serve as a key contact for food regulatory agency inspections and related documentation.

Skills

Lab experience

Teamwork

Adaptability

Attention to detail

Effective communication

Project management

MS Office

No relocation

Tools

MS Office

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications
• No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term) Supply Chain Quality Assurance Product Quality, Safety and Compliance At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!