Manager, Corporate Quality Assurance

Mondelēz International; Santa Fé; Hybrid; MXN 900,000 - 1,500,000; Full time

Benefits offered by this job

Extended maternity leave

Remote work

Flexible working hours

Job summary

Mondelez México seeks a Senior Manager of Corporate Quality Assurance to lead quality systems across operations, R&D, and supply chain. You will oversee audits, CAPA, and risk management, ensuring product safety and compliance with global standards.

The role requires a strong QA background in food/beverage, stakeholder management, and international regulatory knowledge, with travel up to 60%. Hybrid work schedule offered.

Qualifications

• Bachelor’s degree in Food Science, Chemistry, Microbiology, Engineering, or related field.
• 5–8 years of progressive QA experience in food/beverage or CPG industries.
• Strong knowledge of HACCP and external regulatory schemes.

Responsibilities

• Lead regional quality teams to implement global quality programs.
• Develop and report KPIs for quality and food safety.
• Oversee internal and external audits (GFSI, FDA, ISO, FSSC 22000, etc.).
• Manage risk across supply chain including raw materials and manufacturing.
• Drive CAPA and continuous improvement using data analytics.

Skills

Operations experience

Quality Assurance

R&D exposure

Project management

Cross-functional leadership

Data analytics

Communication skills

Regulatory knowledge

Education

Bachelor’s degree in Food Science

Chemistry

Microbiology

Engineering

Tools

GFSI audits

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

How you will contribute

You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondelēz’s interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in operations, quality and/or R&D
• Project management and managing multiple priorities
• Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
• Communication skills and leading cross-functional teams
• Statistical processes and problem-solving techniques
• Working with third-party manufacturers and suppliers to ensure compliance to Mondelēz International’s policies and procedures
• Working with customers on quality related issues
• Working with service-vendors’ technical equipment to support compliance

More about this role

The Manager, Corporate Quality Assurance is responsible for developing, implementing, and maintaining quality systems and programs that ensure product safety, legality, and quality across the organization. This role partners cross-functionally with R&D, Manufacturing, Supply Chain, and Regulatory teams to drive a culture of quality excellence and continuous improvement aligned with Mondelēz standards and global regulatory

What you need to know about this position:

Develop, implement, and maintain corporate quality assurance policies, procedures, and standards in alignment with global and regional regulatory requirements.

• Lead and coordinate internal and external audits (GFSI, FDA, ISO, FSSC 22000, etc.), ensuring readiness and timely closure of corrective actions.
• Risk Management: Identify, assess, and mitigate quality and food safety risks across the supply chain, including raw materials, manufacturing, and distribution.
• Supplier Quality: Oversee supplier quality programs, including qualification, monitoring, and performance management of ingredient and packaging suppliers.
• Drive continuous improvement initiatives using data analytics, root cause analysis, and quality metrics (KPIs) to enhance product quality and reduce consumer complaints.
• Partner with R&D, Operations, Procurement, and Regulatory Affairs to ensure quality is embedded in product development, process changes, and innovation projects.
• Lead quality incident investigations, manage product holds/withdrawals/recalls, and ensure effective CAPA (Corrective and Preventive Action) implementation.
• Develop and deliver quality training programs to build organizational capability and foster a quality-first mindset.
• Stay current on evolving food safety regulations, industry trends, and best practices to proactively adapt quality strategies.

Education / Certifications:

• Bachelor’s degree in Food Science, Chemistry, Microbiology, Engineering, or a related field.
• 5-8 years of progressive experience in Quality Assurance within the food/beverage or consumer packaged goods (CPG) industry.

Job specific requirements:

• Strong knowledge of food safety management systems (HACCP, GFSI schemes such as FSSC 22000, SQF, or BRC).
• Experience leading audits and managing regulatory compliance (FDA, USDA, or equivalent).
• Proven ability to lead cross-functional projects and influence without direct authority.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication and stakeholder management skills.
• Advaced English (written and spoken).

Travel requirements:

will need to travel 50%-60% of the time to support the implementation of quality policies for our external partners in Mexico, the U.S., and Canada.

Work schedule: Full time- Hybrid

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking.We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance