Luxury Store Manager: Client Experience & Sales Lead

Valentino; Monterrey; Presencial; MXN 900.000 - 1.300.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive compensation

Comprehensive benefits package

Career growth opportunities within a全球

Generous employee clothing allowance

Collaborative and inspiring work环境

Bilingual in Spanish and English

Resumo da vaga

Valentino Monterrey Palacio de Hierro Store Manager sought to lead daily operations, drive luxury client service, and maximize sales while upholding the maison’s standards. You will coach a diverse team, manage staffing, and ensure exceptional in-store experiences that reflect the brand.

The role emphasizes strategic store leadership, collaboration with HR and merchandising, and ongoing development of the client journey for sustained growth.

Qualificações

• Bachelor’s Degree preferred but not required.
• Strong leadership and team development skills.
• Experience in luxury retail and clienteling.
• Excellent communication and organization abilities.

Responsabilidades

• Drive store sales targets and KPI performance while maintaining brand integrity.
• Lead and develop the store team, manage scheduling, coaching and performance reviews.
• Oversee client journey, clienteling, and CRM initiatives to enhance loyalty.
• Coordinate with Head Office to ensure brand standards and visual merchandising quality.
• Foster an inclusive, high-performing team culture with focus on guest experience.

Conhecimentos

Leadership

Client relationships

Sales leadership

Merchandising knowledge

Staff development

Formação

Bachelor’s degree (preferred)

Ferramentas

CRM systems

POS systems

Descrição da vaga

Valentino Monterrey Palacio de Hierro Store Manager sought to lead daily operations, drive luxury client service, and maximize sales while upholding the maison’s standards. You will coach a diverse team, manage staffing, and ensure exceptional in-store experiences that reflect the brand.

The role emphasizes strategic store leadership, collaboration with HR and merchandising, and ongoing development of the client journey for sustained growth.