Boutique Store Manager - Luxury Brand & Client Experience

Valentino; México; On-site; MXN 1,119,000 - 1,492,000; Full time

Job summary

Valentino in Mexico is seeking an experienced Store Manager to lead our new boutique opening this summer. You will embody the Valentino brand, drive sales, and coach a diverse team to deliver exceptional client experiences in a luxury retail environment.

You will manage operations, recruit and develop talent, maintain visual standards, and partner with merchandising to ensure the right product mix. Fluent English and Spanish preferred, with a valid visa.

Qualifications

• Minimum 5 years of experience in Store Management or leadership role.
• Experience in Luxury Department store management preferred.
• Proven track record in achieving results and team development.
• Excellent knowledge of product and client journey.

Responsibilities

• Maintain a strong front-of-house presence and excellent in-store experience with a couture service mindset.
• Drive sales performance and analyze KPIs to meet and exceed targets.
• Lead and coach boutique team, recruit and develop talent, and manage schedules.
• Manage CRM/clienteling, events, and external relations to grow client base and loyalty.
• Oversee store operations, inventory, merchandising, and visual standards.
• Collaborate with Merchandising/Buying for product relevance and seasonal buys.

Skills

Store Leadership

Luxury Retail Experience

Team Development

KPI Analysis

Clienteling & CRM

Excellent Communication

Education

Bachelor's Degree

Tools

POS Systems

Job description

Valentino in Mexico is seeking an experienced Store Manager to lead our new boutique opening this summer. You will embody the Valentino brand, drive sales, and coach a diverse team to deliver exceptional client experiences in a luxury retail environment.

You will manage operations, recruit and develop talent, maintain visual standards, and partner with merchandising to ensure the right product mix. Fluent English and Spanish preferred, with a valid visa.