Logistics Operations Professional NORTAM

CMA CGM; Ciudad de México; On-site; MXN 540,000 - 860,000; Full time

Job summary

CEVA Logistics in Mexico City is seeking a Logistics Operations Professional to independently manage international freight forwarding across Ocean and Air import/export. You will coordinate bookings, monitor shipments, prepare documentation, and liaise with customers to ensure on-time, compliant delivery.

Experience in contract logistics and a customer-focused mindset will support continuous improvement and cross-functional teamwork within the SSC.

Qualifications

• Bachelor’s degree in International Business
• International Trade/Business Administration

Responsibilities

• Manage end-to-end Ocean and Air Import & Export shipments
• Coordinate bookings, transportation arrangements, shipment tracking, and milestone updates with carriers, agents, vendors, and customers
• Review, prepare, and validate shipping and customs documentation to ensure compliance with international trade and regulatory requirements
• Maintain proactive communication with customers and stakeholders regarding shipment status, delays, escalations, and operational solutions
• Resolve operational issues, service failures, and documentation discrepancies with a solution-oriented and customer-focused approach
• Ensure operational KPIs, productivity targets, service quality standards, and SOP compliance are consistently achieved
• Support continuous improvement initiatives by identifying process gaps, recommending efficiencies, and contributing to operational excellence projects
• Collaborate cross-functionally with Customer Service, Sales, Pricing, Finance, Customs, and Leadership teams to ensure seamless freight forwarding operations and high customer satisfaction

Education

Bachelor’s degree in International Business

International Trade/Business Administration

Job description

Logistics Operations Professional NORTAM

Req ID: 592431 Posting Start Date: 12/11/2026 Mexico City - Boulevard Manuel Avila Camacho No126, MEX CEVA Logistics Air Freight Permanent contract Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

Job Purpose

To independently manage and coordinate international freight forwarding operations across Ocean, Air, Import, and Export shipments, ensuring operational excellence, customer satisfaction, compliance, and efficient end-to-end shipment execution while contributing to process improvement, operational performance, and team collaboration within the Shared Service Center (SSC).

Key Reponsibilities

• Manage end-to-end Ocean and Air Import & Export shipments, ensuring timely and accurate operational execution.
• Coordinate bookings, transportation arrangements, shipment tracking, and milestone updates with carriers, agents, vendors, and customers.
• Review, prepare, and validate shipping and customs documentation to ensure compliance with international trade and regulatory requirements.
• Maintain proactive communication with customers and stakeholders regarding shipment status, delays, escalations, and operational solutions.
• Resolve operational issues, service failures, and documentation discrepancies with a solution-oriented and customer-focused approach.
• Ensure operational KPIs, productivity targets, service quality standards, and SOP compliance are consistently achieved.
• Support continuous improvement initiatives by identifying process gaps, recommending efficiencies, and contributing to operational excellence projects.
• Collaborate cross-functionally with Customer Service, Sales, Pricing, Finance, Customs, and Leadership teams to ensure seamless freight forwarding operations and high customer satisfaction.

Education & Qualifications

• Bachelor’s degree in:
• International Business
• International Trade Business Administration??