Logistic Specialist

MillerKnoll; San Martín; On-site; MXN 940,000 - 1,317,000; Full time

Job summary

MillerKnoll, Inc. is seeking an International Logistics & Import Operations professional to ensure compliant, cost‑effective import execution for raw materials, components, and finished goods across our global furniture network.

You will manage end‑to‑end shipment tracking, coordinate with freight forwarders and customs brokers, monitor in‑transit statuses, and drive process standardization and collaboration with cross‑functional teams to support on‑time delivery and optimized costs.

Qualifications

• Bachelor’s degree in a related field such as International Trade, International Business, or Supply Chain.
• 1–3+ years of experience in Import or International Logistics in manufacturing.
• Experience with furniture and assembly is preferred.
• Experience working with customs brokers, freight forwarders, and international carriers.

Responsibilities

• Coordinate and execute import operations for raw materials, components, and finished products.
• Manage end-to-end shipment tracking from supplier origin to plant delivery.
• Coordinate with freight forwarders, carriers, and customs brokers for efficient transport.
• Monitor in-transit shipments, yard operations, and container flow.
• Ensure timely and accurate shipping documentation.
• Identify and resolve delays or disruptions to avoid delays.
• Prioritize correct documentation and align material flow with demand.
• Follow NOMs certificates and new customs regulations.

Skills

Trade regulations knowledge

Deadlines management

Problem solving

Urgency & ownership

Cross-functional coordination

Analytical thinking

Organizational skills

Communication skills

Education

Bachelor's degree in International Trade, International Business, International Relations, Supply Chain, or related field

1-3+ years of experience in Import or International Logistics within a manufacturing environment

Experience in furniture and assembly preferred

Experience working with customs brokers, freight forwarders, and international carriers

Job description

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Ensure the efficient, cost-effective, and compliant execution of import operations for raw materials, components, and final products of office furniture. This role is critical to maintaining correct documentation by ensuring timely material flow, optimizing logistics costs, and managing risks associated with international supply chains. Operate in alignment with corporate supply chain strategies, driving standardization, visibility, and collaboration across the global network, while supporting business growth and operational excellence.

ESSENTIAL FUNCTIONS

International Logistics & Import/ Operations

• Coordinate and execute import operations for raw materials and components (fabric, foam, wood, hardware) and finished products, ensuring on-time delivery aligned with lead times.
• Manage end-to-end shipment tracking from supplier origin to plant delivery, ensuring full visibility of inbound materials.
• Coordinate with freight forwarders, carriers, and customs brokers to ensure efficient and reliable transportation.
• Monitor in-transit shipments, yard operations, and container flow to ensure proper scheduling and unloading.
• Ensure timely and accurate preparation and validation of shipping documentation (commercial invoices, packing lists, certificates of origin, etc.).
• Proactively identify, elevate, and resolve delays or disruptions (customs holds, documentation issues, port congestion) to avoid delays.
• Prioritize correct documentation and align material flow with demand needs.
• Follow NOMs certificates and new regulations in customs documentation.

Cost Optimization & Logistics Performance

• Monitor and control logistics costs (freight, duties, demurrage, storage), ensuring alignment with budget targets and corporate cost optimization initiatives.
• Analyze transit times, cost trends, and service levels to improve logistics performance and support data-driven decision-making.

Continuous Improvement & Corporate Culture

• Actively participate in continuous improvement initiatives aligned with Millerknoll performance systems and operational excellence frameworks.
• Promote a culture of collaboration, accountability, and customer focus, aligned with Millerknoll values.
• Support standardization of processes, data accuracy, and system utilization across the supply chain network.
• Demonstrate strong ownership, sense of urgency, and commitment to delivering results in alignment with organizational goals.

Cross-functional Collaboration & Corporate Alignment

• Partner with Finance to ensure timely payments to carriers, freight forwarders, and customs brokers, avoiding service disruptions.
• Collaborate with Purchasing and Planning teams to align inbound materials with supply plans and production priorities.
• Work with Customer Service teams to communicate shipment status, risks, and potential delays impacting customer commitments.
• Coordinate with Warehouse to ensure proper receiving, material visibility, and inventory control.
• Engage and collaborate with corporate supply chain, logistics, and trade compliance teams to align with global standards, share best practices, and support continuous improvement initiatives across the network.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree in International Trade, International Business, International Relations, Supply Chain, or related field.
• 1-3+ years of experience in Import or International Logistics within a manufacturing environment.
• Experience in furniture and assembly preferred.
• Experience working with customs brokers, freight forwarders, and international carriers.

Licenses and Certifications

• Certification in Foreign Trade, Customs, or Logistics (preferred).

Skills and Abilities

• Knowledge of international trade regulations, customs processes, and trade programs.
• Ability to manage multiple priorities and meet deadlines in a fast-paced manufacturing environment.
• Strong problem-solving and decision-making skills.
• High sense of urgency and ownership in resolving logistics and customs issues.
• Strong coordination and communication skills across cross-functional and global teams.
• Analytical mindset with ability to evaluate costs, transit times, and logistics performance.
• Strong organizational and follow-up skills.
• Profic