Líder de Operaciones para Restaurantes Virtuales (Remoto)

Placements24; León; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Fully remote work arrangement

Job summary

Placements24 is seeking an experienced Operations Manager for its virtual restaurant operations. This fully remote role oversees multiple ghost kitchens and delivery-only concepts, driving efficiency, quality, and exceptional service in a fast-paced tech-enabled environment.

You will lead a remote team of kitchen staff, enforce safety and quality standards, manage inventories and cost controls, and partner with platforms to optimize orders and deliveries.

Qualifications

• Minimum 4 years in restaurant management or food service operations, delivery or virtual kitchens.
• Experience managing multiple locations or units remotely.
• Strong leadership and remote team management skills.
• Deep knowledge of food safety regulations (e.g., HACCP).
• Experience with technology platforms used in food delivery industry.

Responsibilities

• Oversee operations of multiple virtual restaurant kitchens to ensure efficiency and quality.
• Manage and motivate remote kitchen staff including chefs and assistants.
• Implement operational standards, food safety protocols and quality control.
• Monitor KPIs such as order accuracy, delivery times, food quality and customer feedback.
• Collaborate with tech partners and delivery platforms to optimize fulfillment and logistics.

Skills

Leadership

Remote team management

HACCP knowledge

KPIs & analytics

Inventory management

Communication

Problem solving

Tools

Kitchen management software

Delivery platform integrations

ERP systems

Analytics tools

Job description

Placements24 is seeking an experienced Operations Manager for its virtual restaurant operations. This fully remote role oversees multiple ghost kitchens and delivery-only concepts, driving efficiency, quality, and exceptional service in a fast-paced tech-enabled environment.

You will lead a remote team of kitchen staff, enforce safety and quality standards, manage inventories and cost controls, and partner with platforms to optimize orders and deliveries.