Líder de Gestión de Crisis Social - Trabajo Remoto

Placements24; Cancún; Hybrid; MXN 360,000 - 480,000; Full time

Benefits offered by this job

Health insurance

Job summary

Placements24 is seeking a highly resilient, experienced Trabajador Social de Gestión de Crisis to join a remote crisis response team. You will provide immediate virtual support, assess needs, coordinate resources, and facilitate recovery for those affected by emergencies, disasters, or acute distress.

The role requires strong crisis intervention skills, excellent remote communication, and the ability to work under pressure in a fully remote setting.

Qualifications

• Master's degree in Social Work, Psychology, Counseling, or a related field.
• Current license or certification as a Social Worker or Mental Health Professional in Mexico.
• 4+ years of crisis intervention, emergency response, or disaster mental health experience.
• Proven ability to work under high-stress conditions and make rapid decisions.
• Excellent remote communication skills, including active listening and empathy via phone/video.
• Proficiency with telecommunication tools and secure record-keeping systems.

Responsibilities

• Provide immediate virtual crisis counseling and emotional support to individuals and families affected by emergencies or trauma.
• Conduct remote needs assessments to identify immediate risks and required support services.
• Develop and implement safety plans and crisis intervention strategies via telecommunication.
• Connect clients with appropriate emergency resources, such as shelter, food assistance, and mental health services.
• Liaise with emergency responders, government agencies, and community organizations to coordinate response efforts.
• Offer psychoeducation on coping mechanisms and resilience-building strategies during and after crises.
• Maintain accurate, confidential records of crisis interventions and client progress.
• Prepare incident reports and contribute to post-crisis evaluation efforts.
• Collaborate with a remote team of professionals to ensure comprehensive and coordinated care.
• Stay informed about best practices in disaster mental health and crisis response.

Skills

Crisis intervention

Remote communication

Active listening

Empathy

Trauma-informed care

Education

Master's degree in Social Work / Psychology / Counseling

Current license as Social Worker or Mental Health Professional in Mexico

Tools

Telecommunication tools

Video conferencing

Secure record-keeping systems

Job description

Placements24 is seeking a highly resilient, experienced Trabajador Social de Gestión de Crisis to join a remote crisis response team. You will provide immediate virtual support, assess needs, coordinate resources, and facilitate recovery for those affected by emergencies, disasters, or acute distress.

The role requires strong crisis intervention skills, excellent remote communication, and the ability to work under pressure in a fully remote setting.