Especialista en Relaciones Públicas y Comunicación de Crisis

Placements24; Cuernavaca; Hybrid; MXN 1,681,000 - 2,429,000; Full time

Benefits offered by this job

Health insurance

Generous paid time off

Fully remote work environment

Career growth opportunities

Access to crisis communication tools

Job summary

WhatJobs Direct is seeking a seasoned Public Relations and Crisis Communications Specialist to join our fully remote team. You will safeguard and enhance the client’s reputation by developing and implementing robust PR strategies, with a focus on crisis preparedness and management.

You will monitor media, craft clear statements, serve as spokesperson, advise senior leadership, and coordinate with legal and security.

Qualifications

• Bachelor's degree in Public Relations, Communications, Journalism, or related field.
• Master's degree is highly desirable.
• Minimum of 7 years of progressive experience in public relations, with a significant specialization in crisis communications.
• Experience in developing and successfully executing crisis management plans.
• Excellent written and verbal communication skills in Spanish, with strong public speaking abilities.

Responsibilities

• Develop and implement crisis communication plans and protocols.
• Monitor media, social media, and industry trends for potential risks.
• Serve as spokesperson during crisis situations.
• Craft clear, timely communications for internal and external stakeholders during crises.
• Provide strategic counsel to senior leadership on crisis preparedness and response.
• Build relationships with key media personnel and stakeholders.
• Conduct post-crisis evaluations and recommend improvements.

Skills

Public relations

Crisis communications

Crisis management

Strategic thinking

Media relations

Remote work

Spanish fluency

Stakeholder management

Education

Bachelor's degree in Public Relations/Communications/Journaling

Master's degree (desirable)

Job description

About the Role

Our client, WhatJobs Direct , is actively seeking a highly experienced and strategic Especialista en Relaciones Públicas y Comunicación de Crisis to join our fully remote team. This pivotal role is responsible for safeguarding and enhancing our client's reputation by developing and implementing robust public relations strategies, with a specific focus on crisis preparedness and management. You will proactively monitor potential risks, craft sensitive communications, and lead response efforts during critical situations. The ideal candidate possesses a calm demeanor under pressure, exceptional judgment, and a proven ability to navigate complex, high-stakes communication challenges. This is a remote-first position, demanding strong self-management and proactive communication with a dispersed team.

Key Responsibilities

• Develop, implement, and update comprehensive crisis communication plans and protocols.
• Proactively monitor media, social media, and industry trends for potential reputational risks.
• Serve as a key point of contact and spokesperson during crisis situations.
• Craft clear, accurate, and timely communications for internal and external stakeholders during crises.
• Provide strategic counsel to senior leadership on crisis preparedness and response.
• Build and maintain strong relationships with key media personnel and relevant stakeholders.
• Conduct post-crisis evaluations and recommend improvements to communication strategies.
• Develop and deliver training programs on crisis communication best practices.
• Collaborate with legal, security, and other relevant departments to ensure integrated response efforts.
• Manage ongoing public relations activities to build a strong and resilient brand reputation.

Requirements

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• A Master's degree is highly desirable.
• Minimum of 7 years of progressive experience in public relations, with a significant specialization in crisis communications.
• Demonstrated experience in developing and successfully executing crisis management plans.
• Proven ability to remain calm, make sound decisions, and act decisively under pressure.
• Exceptional written and verbal communication skills in Spanish, with strong public speaking abilities.
• Experience in media relations and a strong understanding of media dynamics.
• Proficiency in social media monitoring and digital crisis communication tools.
• Excellent judgment and strategic thinking skills.
• Ability to work independently, manage multiple priorities, and meet tight deadlines in a remote setting.
• Strong interpersonal skills and ability to build rapport with diverse stakeholders.

Benefits

• Highly competitive salary and bonus compensation.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off and flexible work schedule.
• Significant opportunities for professional growth and specialized training in crisis management.
• Fully remote work environment with a focus on work-life balance.
• Direct involvement in high-impact strategic initiatives.
• Access to advanced crisis communication tools and resources.
• Retirement savings plan with company contributions.
• Employee assistance program for personal and professional support.