Lead Performance & Operations Analyst

Legal Management Group; Región Centro; On-site; MXN 1,531,000 - 2,212,000; Full time

Benefits offered by this job

Competitive USD compensation

Bonus opportunities

Professional development & training

Career growth within a rapidly growing

Exposure to senior leadership & cross‑

Collaborative, performance-driven work

Modern office in Guadalajara

Job summary

Legal Management Group is seeking a Lead Business Analyst to strengthen performance management and data-informed decision-making across the organization. This role blends advanced business analysis with operational leadership, people management, and project execution.

You will design systems to measure departmental success, investigate performance trends, and guide teams through operational improvements. Collaboration with leadership will translate data into actionable strategies for growth.

Qualifications

• Five or more years in operations or performance-driven service environments.
• Five or more years using Google Sheets and/or Microsoft Excel for reporting and data analysis.
• Three or more years leading, coaching, and managing employees.
• Two or more years of experience with Power BI, Tableau, Looker Studio, or similar tools.
• Two or more years of project management experience.
• Two or more years mapping and improving business processes using Lucidchart or similar.
• Strong knowledge of KPIs, OKRs, and performance scorecards.
• Professional proficiency in English and Spanish.
• Ability to work on-site in Guadalajara during Pacific Time business hours.

Responsibilities

• Lead, coach, and evaluate team members in a metrics-driven environment.
• Design and maintain KPIs, dashboards, and reporting systems.
• Analyze data to identify trends, risks, and improvement opportunities.
• Manage projects from discovery through execution and evaluation.

Skills

Operations leadership

Excel/Google Sheets

People management

Power BI/Tableau/Looker Studio

Project management

Process mapping

KPIs/OKRs/Scorecards

English/Spanish bilingual

On-site work

Education

Bachelor’s degree in Business Admin / related field

Lean Six Sigma certification (Yellow/Green belt)

Tools

Lucidchart

Power BI

Tableau

Looker Studio

Google Sheets

Microsoft Excel

Job description

Legal Management Group is seeking a Lead Business Analyst to strengthen performance management and data-informed decision-making across the organization. This role blends advanced business analysis with operational leadership, people management, and project execution.

You will design systems to measure departmental success, investigate performance trends, and guide teams through operational improvements. Collaboration with leadership will translate data into actionable strategies for growth.