Lead Fire Alarm Dispatcher — Global Emergency Communications

Amentum; García; Presencial; MXN 1.536.000 - 2.218.000; Jornada completa

Descripción de la vacante

Amentum is seeking a Lead Fire Alarm Dispatcher to support a unique US Navy program on Diego Garcia. You will supervise the Fire Alarm Dispatch Center, ensure timely and accurate emergency communications, and lead dispatch personnel to maintain operational readiness.

You will oversee alarm monitoring, emergency call processing, and coordination with military and government agencies. Strong leadership, CAD and radio skills, and the ability to travel internationally are required.

Formación

• High school diploma or equivalent.
• Minimum of three (3) years as a lead dispatcher or emergency communications professional in a fire department or emergency response org.
• Certification as Telecommunications Operator I and II and Hazardous Materials Awareness, or equivalent.
• Knowledge of fire service operations, emergency medical dispatch, and fire alarm monitoring systems.
• Experience operating CAD systems, radio communications equipment, and emergency communications tech.
• Strong leadership, organizational, and supervisory skills.
• Excellent written and verbal communication skills.
• Must possess a valid passport and be able to travel internationally.
• Passport valid for at least one year at hire; ability to obtain country visas as needed.
• Ability to pass contract medical requirements and maintain credentials for deployment.
• Must read, speak, and understand English to perform contract requirements.

Responsabilidades

• Supervise and mentor Fire Alarm Dispatch personnel.
• Ensure staff are trained and follow SOPs.
• Foster a professional, customer-focused work environment.
• Evaluate performance and provide coaching.
• Assist with scheduling and workload distribution.
• Monitor fire, medical, and emergency detection systems.
• Receive, prioritize, and dispatch fire, rescue, and EMS resources.
• Ensure units are dispatched accurately within response times.
• Maintain updates with responding units during incidents.
• Coordinate communications with military, government, and mutual aid agencies.
• Ensure compliance with policies, standards, and procedures.
• Maintain records of calls, activations, and incidents.
• Review and improve dispatch procedures.
• Monitor equipment and report malfunctions.
• Perform other duties as assigned.

Conocimientos

Leadership

Emergency communications

CAD systems

Radio communications

Written and verbal communication

Educación

High school diploma

Certification: Telecommunications Operator I & II

Hazardous Materials Awareness

Herramientas

Computer Aided Dispatch (CAD)

Radio equipment

Fire alarm monitoring systems

Descripción del empleo

Amentum is seeking a Lead Fire Alarm Dispatcher to support a unique US Navy program on Diego Garcia. You will supervise the Fire Alarm Dispatch Center, ensure timely and accurate emergency communications, and lead dispatch personnel to maintain operational readiness.

You will oversee alarm monitoring, emergency call processing, and coordination with military and government agencies. Strong leadership, CAD and radio skills, and the ability to travel internationally are required.