Lead Engineer - Aero Product Service Engineer (Fleet Management)

GE Vernova, Inc.; Santiago de Querétaro; Vor Ort; MXN 800.000 - 1.500.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Zusammenfassung

GE Vernova, Inc. seeks an Aero Product Service Engineer to provide remote technical support for Aero LM2500/LM6000/LMS100 turbines and to guide installation and commissioning. You will coordinate field activities, resolve complex issues, and contribute to fleet reliability.

The role requires electrical/mechanical expertise, strong communication, and the ability to work with customers and cross-functional teams in a global service environment.

Qualifikationen

• Bachelor's degree in engineering or related discipline from an accredited university (Mechanical, Electrical, Controls, Mechatronics, Aeronautical)
• Proven field service experience or similar with gas turbine mechanical technology, Controls, instrumentation, electrical systems, or troubleshooting.

Aufgaben

• Provide remote technical support for GE Vernova Aero LM products (TM/LM2500, LM6000, LMS100).
• Deliver technical resolutions and documentation; support installed base including fleet data, outages, monitoring & diagnostics, service bulletins, and fleet configuration.
• Oversee on-site installation & commissioning activities for Aero products; ensure timely, accurate customer support via Power Now.
• Lead proactive, preventive and predictive efforts to improve fleet availability and reliability.
• Perform root-cause analyses of field events and determine corrective actions.

Kenntnisse

Field service experience

Troubleshooting

Interpersonal skills

Customer interaction

Project leadership

Ausbildung

Bachelor's degree in engineering or related discipline

Tools

Woodward controls

GE MK6/MK6e/RX3i

Jobbeschreibung

Job Description Summary

The Aero Product Service Engineer is responsible for providing technical engineering support to our global Gas Power customers for issues related to the Aero gas turbine packages, including mechanical, electrical and controls systems. In this role you will provide technical resolutions related to the Aero gas turbine operations and/or installation & commissioning issues. In some instances, you will assist in complex investigations into field events.

Job Description

Roles and Responsibilities

• Provide remote technical support for the GE Vernova Aero LM products (TM/LM2500, LM6000, LMS100).
• Provide customer issue resolution through preparation and delivery of technical documents. Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management.
• Propose different solutions outside of set parameters but with guidance. May use multiple internal sources outside of own team to arrive at decisions.
• Oversee technical Installation & Commissioning activities of new GE Vernova Aero products.Ensuring timely and accurate customer support via use of Power Now.
• Participate and lead engineering proactive, preventive, predictive efforts to enhace fleet availability and reliability.
• Perform site event analyses to help determining root cause and corrective actions.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Direct On-Site Support to solve customer events may be require.

Required Qualifications

• Bachelor's degree or above in engineering or technology related discipline from an accredited university (Mechanical, Electrical, Controls, Mechatronics, Aeronautical)
• Proven expertise of field service experience or similar with gas turbine mechanical technology, Controls, instrumentation, electrical systems, or troubleshooting.

Desired Characteristics

• Previous working experience with Aeroderivative Gas Turbine engine, package or controls systems.
• Understanding of control systems - Woodward and/or GE (MK6, MK6e, RX3i).
• Working knowledge of electrical systems, low / medium / high voltage systems, Generators, AVR, and IGPS.
• Working knowledge of the Aero gas turbines mechanical assembly/disassembly (LM2500, LM6000, LMS100)
• Ability to read technical drawings (one-line diagrams, controls logic, schematics, P&ID, etc.).
• Ability to troubleshoot mechanical, electrical, instrumentation and/or controls related issues.
• Experience leading projects involving multi-disciplinary teams. Comfort with interacting with customers in person answering technical questions.
• Demonstrated team player.Creative, out-side-the-box thinker.Proven interpersonal skills.
• Strong written and verbal communication skills.
• Commercial sensitivity with a focus on customer needs.
• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: Yes