Laundry Supervisor

Hyatt; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

The Standard Mexico City is seeking a Laundry Supervisor to lead the daily operations of our Laundry department, ensuring the highest standards of cleanliness, organization, and garment care throughout the hotel. We value a hands‑on leadership style and a commitment to quality that enhances guest experience.

You will supervise Laundry Attendants, manage inventory and supplies, and monitor washing, finishing, and distribution processes to maintain consistency and efficiency.

Qualifications

• Experience leading a laundry operation in a hospitality setting.
• Strong organizational and detail‑oriented mindset.
• Ability to supervise and develop a diverse team.
• Knowledge of garment handling, textiles, and sanitation standards.
• Excellent communication and problem‑solving skills.

Responsibilities

• Supervise daily Laundry department operations to ensure efficiency and quality.
• Lead Laundry Attendants, promoting teamwork and accountability.
• Manage linens, towels, uniforms, and guest garments per standards.
• Monitor washing, drying, pressing, folding, and distribution processes.
• Conduct quality inspections to ensure presentation and cleanliness.
• Coordinate delivery/collection of linens across departments.
• Maintain inventory levels of linens and laundry supplies.
• Monitor chemical usage and equipment performance; report maintenance needs.
• Train and develop staff on procedures and quality standards.
• Assist with scheduling, staffing coverage, and workload distribution.
• Ensure health, safety, sanitation, and chemical handling compliance.
• Support cost-control through inventory management and waste reduction.
• Prepare daily operational reports and share updates with leadership.
• Collaborate with Housekeeping and other departments to ensure smooth operations.

Skills

Team leadership

Laundry operations

Inventory management

Quality control

Safety compliance

Communication

Process improvement

Job description

The Standard, Mexico City arrives in the historic Tabacalera neighborhood with character, color, and a signature wink. With 206 guestrooms, 27 branded residences, vibrant dining destinations, and a rooftop overlooking the Monumento a la Revolución, we're bringing our unmistakable energy to Latin America.

We're looking for a Laundry Supervisor to lead the daily operations of our Laundry department, ensuring the highest standards of cleanliness, organization, and garment care throughout the hotel. We're searching for someone with strong attention to detail, a hands‑on leadership style, and a commitment to quality. This role is essential in supporting hotel operations by ensuring linens, uniforms, and guest laundry are processed efficiently while maintaining the exceptional standards that define The Standard experience.

The Opportunity

At The Standard, every detail matters. From perfectly pressed uniforms to impeccably maintained linens, the work that happens behind the scenes plays a vital role in how our guests experience the hotel. We're looking for someone who understands that operational excellence starts with consistency, organization, and pride in the details. As a Laundry Supervisor, you'll lead a dedicated team, oversee daily production, and ensure quality standards are met while creating an environment where efficiency and teamwork thrive.

What You'll Do

• Supervise the daily operations of the Laundry department to ensure efficiency, productivity, and quality.
• Lead and support Laundry Attendants throughout each shift, promoting teamwork and accountability.
• Ensure linens, towels, uniforms, and guest garments are processed according to hotel standards and procedures.
• Monitor washing, drying, pressing, folding, and distribution processes to maintain consistency and quality.
• Conduct quality inspections to ensure all items meet presentation and cleanliness standards.
• Coordinate the timely delivery and collection of linens and uniforms across hotel departments.
• Maintain accurate inventory levels of linens, uniforms, and laundry supplies.
• Monitor chemical usage, equipment performance, and operational efficiency.
• Identify and report maintenance needs for laundry machinery and equipment.
• Ensure proper handling of guest laundry items and special garment care requests.
• Train, coach, and develop team members on departmental procedures and quality standards.
• Assist with scheduling, staffing coverage, and daily workload distribution.
• Maintain compliance with health, safety, sanitation, and chemical handling procedures.
• Support cost-control initiatives through proper inventory management and waste reduction practices.
• Prepare daily operational reports and communicate departmental updates to leadership.
• Collaborate closely with Housekeeping, Uniform Services, and other operational departments to ensure smooth hotel operations.

What You'll Bring

• Previous experience in Laundry Operations, Housekeeping, or a related hospitality environment.
• Prior supervisory or leadership experience is preferred.
• Knowledge of commercial laundry processes, textile care, and garment handling procedures.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities in a fast‑paced environment.
• Experience overseeing inventory, supplies, and operational controls.
• Knowledge of workplace safety, sanitation standards, and chemical handling procedures.
• Strong communication and team leadership skills.
• Ability to identify opportunities for process improvement and operational efficiency.
• A reliable, quality‑driven, and team‑oriented approach that feels right at home at The Standard.

If you're ready to lead by example, maintain exceptional standards behind the scenes, and help ensure every guest and team member experiences the quality and care that define The Standard, we'd love to hear from you.