Landside Team Leader

APM Terminals Gothenburg; Ciudad López Mateos; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

A.P. Moller - Maersk is seeking a Landside Team Leader to plan and dispatch freight orders, oversee Inland First Mile Agents, and drive continuous improvements in cost, productivity and service performance. The role requires strong leadership, operational excellence, and English fluency for global cooperation.

The position emphasizes end-to-end freight-order management, vendor coordination, and proactive issue resolution to ensure on-time deliveries and high customer satisfaction.

Formación

• Strong problem-solving, stakeholder management, customer focus and continuous-improvement skills.
• Strong operations and logistics background, ideally within 3PL, retail, lifestyle, FMCG, or other complex supply chain environments.
• Proven experience leading teams, driving performance, and managing customer-facing logistics operations.
• Strong stakeholder management skills, with the ability to collaborate cross-functionally and resolve operational challenges.
• Demonstrated track record of operational excellence through KPI management, continuous improvement, and root cause analysis.
• Fluent English required to effectively communicate with global customers and cross-functional teams.

Responsabilidades

• Plan and dispatch freight orders, monitoring capacity, routes, delivery performance and operational exceptions.
• Lead and develop Inland First Mile Agents, ensuring compliance with safety, transport and company standards.
• Optimize cost, productivity, asset utilization and service performance through continuous improvement.
• Manage transport vendors, internal stakeholders and customer communications.
• Resolve operational disruptions, delivery issues and customer complaints within agreed timelines.
• Approve or reject process deviations and ensure strong end-to-end freight-order management.

Descripción del empleo

Landside Team Leader

We have a vision bigger than the ocean: to be a true integrator of container logistics by connecting and simplifying our customers’ supply chains. We rely on our people to make it happen. We’re taking a major step on this journey, carrying out a vital mission: supporting our employees so they can better support our customers.

What We Offer:

• Exciting career opportunities with international reach to further expand your experience through our award-winning talent development initiatives focused on diversity.
• An energizing environment focused on innovation, designed to keep you motivated.
• A talented, genuinely diverse team guided by values that inspire passion and mutual support.
• A culture of equity, mutual respect, accountability, and care for our business and customers.
• A competitive compensation and benefits package for full-time employees.
• Globally recognized talent policies, consistently investing in personal and professional development.
• We value the diversity of our talent and always strive to hire the best person for the job.
• We’re proud of this and see it as a genuine source of strength for building high-performing teams.

Job Responsibilities:

Plan and dispatch freight orders, monitoring capacity, routes, delivery performance and operational exceptions. Lead and develop Inland First Mile Agents, ensuring compliance with safety, transport and company standards. Optimize cost, productivity, asset utilization and service performance through continuous improvement. Manage transport vendors, internal stakeholders and customer communications. Resolve operational disruptions, delivery issues and customer complaints within agreed timelines. Approve or reject process deviations and ensure strong end-to-end freight-order management.rove or reject process deviations and ensure strong end-to-end freight-order management.

What We’re Looking For:

• Strong problem-solving, stakeholder management, customer focus and continuous-improvement skills.
• Strong operations and logistics background, ideally within 3PL, retail, lifestyle, FMCG, or other complex supply chain environments.
• Proven experience leading teams, driving performance, and managing customer-facing logistics operations.
• Strong stakeholder management skills, with the ability to collaborate cross-functionally and resolve operational challenges.
• Demonstrated track record of operational excellence through KPI management, continuous improvement, and root cause analysis.
• Fluent English required to effectively communicate with global customers and cross-functional teams.

Learn More About Us.

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers’ supply chains. As a global leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: --https://www.maersk.com

We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination against any candidate based on race, color, gender, sex, age, religion, creed, nationality, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.