KYC/AML Risk Ops Lead — Fraud & Process Excellence

Didi-Global-; Ciudad de México; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

DiDi Global Inc. is seeking a KYC-AML Operational Lead to drive SOPs, risk assessment, and continuous improvement across teams. You will coordinate with QA, regulators, and global tech partners to ensure strong controls and process alignment while mentoring staff and supporting system enhancements.

The role requires strong KYC-AML expertise, QA discipline, and hands-on experience with UAT. The position offers hybrid work arrangements and opportunities to influence enterprise risk practices

Qualifications

• Senior lead in KYC-AML operations with strong QA and policy knowledge.
• Experience auditing and improving SOPs, process controls, and risk metrics.
• Ability to coordinate with cross-functional teams and regulators.

Responsibilities

• Lead KYC-AML operational expert role across processes and SOPs.
• Identify potential synthetic fraud during monitoring and review complex cases.
• Provide feedback to managers with actionable improvement plans.
• Ensure uniform SOPs and alignment with Risk and Credit teams.
• Lead UAT for system enhancements and verify developments meet needs.
• Mentor analysts and drive QAOKR improvements.

Skills

KYC-AML expertise

Quality assurance

Leadership

UAT testing

SQL basics

Google Workspace

Education

University degree in Law/Finance/Business

Tools

BRDs

SQL

Job description

DiDi Global Inc. is seeking a KYC-AML Operational Lead to drive SOPs, risk assessment, and continuous improvement across teams. You will coordinate with QA, regulators, and global tech partners to ensure strong controls and process alignment while mentoring staff and supporting system enhancements.

The role requires strong KYC-AML expertise, QA discipline, and hands-on experience with UAT. The position offers hybrid work arrangements and opportunities to influence enterprise risk practices