Site Reliability Engineer (Kubernetes) ID82566

AgileEngine, LLC.; Santiago de Querétaro; Hybrid; MXN 1,662,000 - 2,400,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation (USD-based)

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments. The role emphasizes automation, incident management, and capacity planning to ensure scalable, reliable services.

You will work with observability tools and collaborate with clients, engineering teams, and operations to deliver robust, automated solutions while maintaining documentation and runbooks for efficient incident response.

Qualifications

• 4+ years of hands-on experience operating Kubernetes in production.
• Strong Linux and command line fundamentals.
• Experience with a public cloud provider, preferably Azure or AWS.
• Familiarity with observability tooling is a plus.

Responsibilities

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling to reduce manual effort and improve performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Skills

Kubernetes

Linux

Service mesh

Cloud experience

Observability

Tools

Grafana

Prometheus

Loki

Tempo

Terraform

Helm

Job description

Site Reliability Engineer (Kubernetes) ID82566

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

MUST HAVES

• 4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.

NICE TO HAVES

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.

WHAT YOU WILL DO

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.