Key Account Manager

PPG; Apodaca; On-site; MXN 600,000 - 900,000; Full time

Job summary

PPG is seeking a seasoned Key Account Manager to drive growth within the Tier segment in Mexico. You will manage a strategic customer portfolio, develop commercial strategies, and coordinate cross-functional launches to maximize profitability and customer satisfaction.

You will collaborate with purchasing, engineering, quality, and manufacturing teams while maintaining strong relationships with key customers. Fluency in English and knowledge of automotive processes are required.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Business Management, or a related field.
• 5+ years of experience in technical sales or key account management within automotive, coatings, chemicals, or manufacturing industries.
• Experience with Tier customers.
• Knowledge of automotive manufacturing processes and project management.
• Experience with PPAP (Production Part Approval Process) and APQP (Advanced Product Quality Planning).
• Fluent English.

Responsibilities

• Identify, prospect, and develop new accounts to expand market share.
• Develop commercial strategies focused on generating new business opportunities.
• Coordinate technical and commercial activities to ensure successful product and solution launches.
• Identify growth opportunities within existing customer processes, applications, and programs.
• Lead negotiations involving claims, chargebacks, penalties, and commercial disputes.
• Improve achievement of sales, profitability, and service goals for assigned accounts.

Skills

Account management

Sales strategy

CRM software

Stakeholder engagement

Education

Bachelor's degree in Engineering or related field

Tools

CRM software

Job description

Job Description

As a Key Account Manager, you will manage and develop the assigned customer portfolio within the Tier segment, driving profitable business growth through the generation of new commercial opportunities, strengthening strategic relationships with key customers, identifying new projects, and ensuring successful program launches while maintaining high levels of customer satisfaction, profitability, and service excellence. You will report to the Regional Commercial Manager North.

Key Responsibilities

• Identify, prospect, and develop new accounts to expand market share.
• You will develop commercial strategies focused on generating new business opportunities.
• Coordinate technical and commercial activities to ensure successful product and solution launches.
• Identify growth opportunities within existing customer processes, applications, and programs.
• You will manage growth projects aimed at increasing sales and profitability.
• Build strategic relationships with partners in purchasing, engineering, quality, manufacturing, and management.
• Increase commercial presence and influence within assigned accounts.
• Represent us in customer meetings, plant visits, and industry events.
• You will lead negotiations involving claims, chargebacks, penalties, and commercial disputes.
• Improve achievement of sales, profitability, and service goals for assigned accounts.
• Experience using a CRM software system.
• Understand the prospect's needs and market solutions which align to those needs.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Business Management, or a related field.
• 5+ years of experience in technical sales or key account management within the automotive, coatings, chemicals, or manufacturing industries.
• Experience working with Tiers customers.
• Knowledge of automotive manufacturing processes and project management.
• Experience with PPAP (Production Part Approval Process) and APQP (Advanced Product Quality Planning).
• Fluent English.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.