Junior Patient Financial Resolution Specialist

Christus Excellence And Innovation Center; Linares; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Christus Excellence And Innovation Center seeks a collections specialist focused on patient accounts in Linares, NL, Mexico. You will manage accounts receivable through private/government payers and ensure timely resolution of outstanding balances.

Role emphasizes advanced English communication, accuracy in billing, and collaboration with leadership to improve reimbursement cycles and patient experience. Experience with collections, payer follow-ups, and refunds is preferred, as is strong

Formación

• Degree in Finance, Accounting or equivalency.
• Advanced English proficiency required.
• Experience with collections, payment or reimbursement verification and/or refunds.

Responsabilidades

• Collects and provides patient and payor information to facilitate account resolution.
• Responds to all types of account inquiries through written, verbal or electronic correspondence.
• Gathers information needed to ensure payment of the claim.
• Identify and resolve underpayments with follow up within payor timely guidelines.
• Works payor rejected claims for resubmission and documents in systems per policy.
• Provides updates to Leadership on errors, issues, and trends affecting productivity and reimbursement.
• Collect balances due from payors ensuring proper reimbursement for services.

Conocimientos

Customer support

English communication

Communication skills

Educación

Finance/Accounting degree

Herramientas

Billing systems

Descripción del empleo

Christus Excellence And Innovation Center seeks a collections specialist focused on patient accounts in Linares, NL, Mexico. You will manage accounts receivable through private/government payers and ensure timely resolution of outstanding balances.

Role emphasizes advanced English communication, accuracy in billing, and collaboration with leadership to improve reimbursement cycles and patient experience. Experience with collections, payer follow-ups, and refunds is preferred, as is strong