Junior Infrastructure & AI Operations Engineer

Kyndryl; Ciudad de México; Hybrid; MXN 300,000 - 420,000; Full time

Job summary

Kyndryl in Mexico City is seeking a junior IT Operations Engineer to join an agile team modernizing and automating enterprise IT environments. You will blend Linux/Windows fundamentals with AI-driven tools, scripting, and cloud-native technologies to optimize operational performance.

Responsibilities include monitoring, troubleshooting hybrid systems, and developing automation scripts in Python, Bash, or PowerShell.

Qualifications

• Foundational knowledge of Linux/Windows and networking fundamentals (TCP/IP, DNS).
• Basic scripting and automation concepts with Python, Bash or PowerShell.
• Familiarity with REST APIs, JSON, and Git/version control.

Responsibilities

• Support, monitor, and troubleshoot hybrid enterprise environments.
• Develop and maintain operational scripts to automate repetitive tasks.
• Apply Generative AI/LLMs and AIOps concepts to improve log analysis and incident diagnostics.
• Use SQL basics to inspect metrics and logs for insights.
• Collaborate with teams using Git and IaC practices (Ansible).
• Execute established procedures with clear technical communication.

Skills

Linux & Windows

Networking fundamentals

Scripting (Python, Bash, PowerShell)

REST APIs & JSON

Git/version control

CI/CD basics

AI & LLM awareness

Education

Computer Science / IT / Systems Engineering / Software Engineering

Tools

Git

Ansible

Docker

Kubernetes

OpenShift

Job description

Kyndryl in Mexico City is seeking a junior IT Operations Engineer to join an agile team modernizing and automating enterprise IT environments. You will blend Linux/Windows fundamentals with AI-driven tools, scripting, and cloud-native technologies to optimize operational performance.

Responsibilities include monitoring, troubleshooting hybrid systems, and developing automation scripts in Python, Bash, or PowerShell.