Operations Technician - Batch & Systems (Hybrid)

1210 Kyndryl Mexico S. De R.L. De C.V.; Xico; Hybrid; MXN 167,000 - 234,000; Full time

Job summary

Kyndryl Mexico is seeking a Computer Operator to help manage and monitor complex computer systems across a multi‑vendor environment. You’ll perform batch operations, monitor systems, and analyze first‑level issues to ensure high‑quality service to customers.

You will collaborate with cross‑functional teams, participate in process improvements, and grow your technical capabilities with access to Be Well programs and ongoing learning opportunities through certifications and hands‑on experiences.

Qualifications

• 6+ months of experience with scheduling software, reporting, and logging.
• Basic knowledge in SQL, Oracle, Linux, or Windows.
• Proficient with Operating Systems (Windows or Mac)

Responsibilities

• Operate and monitor distributed systems in a multi-vendor environment.
• Perform batch operations as per service agreements.
• Analyze first-level issues across systems and resolve or route as appropriate.
• Develop support system management processes tailored to customer requirements.

Skills

Scheduling software

SQL basics

Operating systems

Tools

Windows/macOS

Job description

Kyndryl Mexico is seeking a Computer Operator to help manage and monitor complex computer systems across a multi‑vendor environment. You’ll perform batch operations, monitor systems, and analyze first‑level issues to ensure high‑quality service to customers.

You will collaborate with cross‑functional teams, participate in process improvements, and grow your technical capabilities with access to Be Well programs and ongoing learning opportunities through certifications and hands‑on experiences.