IT Systems Integration & AI Deployment Engineer

Benchmark Gensuite®; Aguascalientes; Híbrido; MXN 600.000 - 820.000; Jornada completa

Descripción de la vacante

Benchmark Gensuite is seeking a hands-on IT Systems Implementations Engineer to lead end-to-end delivery of subscriber-facing integration and AI deployment projects within a hybrid MX environment.

You will partner with Subscriber IT teams to define requirements, design solutions, and drive go-live, focusing on API-driven integrations, SSO/SCIM, HRIS connectors, and AI-enabled automation on our SaaS platform.

Formación

• 3–5 years in systems implementation or IT integration.
• Proficient English communication (C1).
• Knowledge of RESTful APIs, webhooks, and data workflow design.
• Hands-on with SSO/SAML/SCIM, HRIS integrations (e.g., Workday, ADP, SAP SuccessFactors), ETL pipelines, or enterprise data migrations.
• Experience deploying AI-driven automation within enterprise SaaS platforms.
• Strong ability to lead technical conversations and communicate complex concepts clearly to technical and non-technical audiences.
• Proficiency with project tracking and collaboration tools like Jira, Confluence, Asana.

Responsabilidades

• Serve as the primary technical implementation contact for Subscriber IT teams across integration, analytics, and AI deployment engagements.
• Lead technical discovery sessions to elicit, document, and validate integration and automation requirements.
• Translate customer requirements into clear engineering specifications and end-to-end delivery.
• Own end-to-end delivery of systems integration projects including HR data synchronization, SSO/SAML/SCIM, data migrations, and API-driven updates.
• Design and document data mappings, API flows, and architecture diagrams.
• Configure, test, and validate integrations with Subscriber IT teams and internal Engineering.
• Troubleshoot integration failures, data discrepancies, and connectivity issues across phases.
• Manage scope, timelines, risks, and communications across concurrent engagements.
• Partner with Engineering and Product to implement Agentic AI capabilities within subscriber instances.
• Engage Subscriber teams to assess workflow automation opportunities and AI requirements.
• Support configuration, testing, and rollout of AI-driven automation solutions.
• Stay current on Agentic AI platforms and SaaS integration patterns for enterprise EHS/compliance.
• Serve as a resource on AI adoption, capabilities, limitations, and best practices.
• Maintain project documentation and contribute to knowledge bases and templates.
• Provide structured feedback to Product and Engineering based on experiences.

Conocimientos

English communication (C1)

Systems integration

APIs

AI in SaaS

Project management

Documentation

Jira

Confluence

Asana

HRIS integrations

ETL pipelines

Data migration

SAML/SSO/SCIM

Herramientas

Jira

Confluence

Asana

Descripción del empleo

Benchmark Gensuite is seeking a hands-on IT Systems Implementations Engineer to lead end-to-end delivery of subscriber-facing integration and AI deployment projects within a hybrid MX environment.

You will partner with Subscriber IT teams to define requirements, design solutions, and drive go-live, focusing on API-driven integrations, SSO/SCIM, HRIS connectors, and AI-enabled automation on our SaaS platform.