It Project Manager (Infrastructure & Operations)

Ctc; México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Ctc is seeking an experienced IT Project Manager / Scrum Master in Mexico to drive infrastructure and operations initiatives across cloud, security, and integrations. You will blend traditional project management with Agile practices to ensure on-time delivery and stakeholder alignment.

The role requires coordinating across infrastructure teams, vendors, and business units while maintaining governance and visibility in Jira. Strong communication and global project experience are essential.

Qualifications

• 8+ years of IT Project Management experience.
• Strong knowledge of Waterfall, Hybrid, and Agile methodologies.
• Hands-on Agile/Scrum experience and Jira.
• Strong stakeholder management and vendor coordination.
• Experience leading cross-functional IT teams in a global environment.
• Excellent communication and executive reporting abilities.
• Solid understanding of infrastructure, cloud, security, networking, and IT operations.

Responsibilities

• Lead end-to-end IT infrastructure and operations projects from initiation through closure.
• Manage project scope, timelines, risks, dependencies, stakeholders, budgets, and governance activities.
• Coordinate delivery across infrastructure, cloud, security, architecture, operations, business teams, and external vendors.
• Facilitate project status reviews, decision-making forums, and executive communications.
• Support Agile delivery by facilitating sprint ceremonies and maintaining project visibility within Jira.
• Identify, manage, and elevate risks, issues, and blockers impacting project outcomes.
• Drive operational readiness, implementation planning, and post-deployment activities.
• Promote continuous improvement, collaboration, transparency, and accountability across teams.

Skills

Stakeholder management

Executive reporting

Cross-functional leadership

Communication

Education

Bachelor's degree in Information Technology, Computer Science, Business, or related field

Tools

Jira

Job description

We are seeking an experienced IT Project Manager / Scrum Master to lead Infrastructure & Operations initiatives across cloud, infrastructure, security, system integrations, and operational readiness projects. This role combines traditional project management with Agile delivery practices, ensuring successful execution, stakeholder alignment, and on-time delivery of critical technology initiatives.

Key Responsibilities

Lead end-to-end IT infrastructure and operations projects from initiation through closure.

Manage project scope, timelines, risks, dependencies, stakeholders, budgets, and governance activities.

Coordinate delivery across infrastructure, cloud, security, architecture, operations, business teams, and external vendors.

Facilitate project status reviews, decision-making forums, and executive communications.

Support Agile delivery by facilitating sprint ceremonies and maintaining project visibility within Jira.

Identify, manage, and elevate risks, issues, and blockers impacting project outcomes.

Drive operational readiness, implementation planning, and post-deployment activities.

Promote continuous improvement, collaboration, transparency, and accountability across teams.

Required Qualifications

8+ years of experience in IT Project Management.

Strong knowledge of Project Management methodologies (Waterfall, Hybrid, Agile).

Hands-on experience with Agile/Scrum practices and Jira.

Strong stakeholder management and vendor coordination skills.

Experience managing cross-functional IT teams in a global environment.

Excellent communication and executive reporting abilities.

Solid understanding of infrastructure, cloud, security, networking, and IT operations.

Preferred Qualifications

Bachelor's degree in Information Technology, Computer Science, Business, or related field.

PMP, PRINCE2, or equivalent Project Management certification.

Scrum Master certification (CSM, PSM, or equivalent).

Experience leading cloud migration, infrastructure transformation, or operational readiness initiatives.

Ideal Candidate

A proactive and collaborative Project Manager who can effectively balance project governance with Agile delivery practices. The successful candidate will be comfortable working with technical and business stakeholders, managing multiple priorities, and driving infrastructure-focused projects to successful completion.