IT and IS Operations Manager

Ciruli Brothers; Tapachula; Presencial; MXN 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental coverage

401K retirement savings plan

Paid time off

Learning and development opportunities

Volunteer opportunities

Descripción de la vacante

Ciruli Brothers in Tapachula is seeking an IT and IS Operations Manager to lead information technology operations across multiple locations in Mexico.

This role focuses on infrastructure stability, operational support, and technological modernization. The ideal candidate will have a Bachelor’s degree in IT and at least 5 years of experience in IT operations, along with strong leadership skills and bilingual proficiency in English and Spanish.

The position offers competitive pay, health benefits, and opportunities for professional development.

Formación

• 5+ years of experience in IT infrastructure and operations.
• Experience leading or coordinating technical teams.
• Practical knowledge of databases and information systems.

Responsabilidades

• Lead IT operations in Mexico, ensuring availability of critical infrastructure.
• Manage and ensure proper operation of networks and servers.
• Anticipate operational and technological risks to prevent disruptions.

Conocimientos

Leadership

Problem-solving

Bilingual English and Spanish

Educación

Bachelor’s or Engineering degree in IT/Computer Science

Herramientas

ERP systems

Databases

Descripción del empleo

We Offer...

COMPETITIVE PAY

We offer a competitive salary that is commensurate with experience. Our team members are also eligible for a performance-based bonus. We care about team members’ quality of life, for that reason, when we do well, our team does well.

HEALTH & DENTAL BENEFITS

We want our team members to have access to comprehensive medical care. Ciruli Brothers provides health and dental coverage at no cost to employees. Additional medical coverage is available for employees and their families.

401K RETIREMENT SAVINGS PLAN

From the time our team members receive their first paycheck, they are eligible to participate in our 401K retirement savings plan. We offer a 4% employer match to support our team with their retirement planning.

LONG TERM DISABILITY INSURANCE

Because you never know what the future holds, we provide long term disability coverage to our team members at no additional cost to them.

PAID TIME OFF

For life’s exploration, relaxation, and for those unexpected twists and turns, our team members are eligible for paid time off each year. Paid time off begins accruing from the day of hire.

LEARNING & DEVELOPMENT OPPORTUNITIES

We work with our team members to ensure they have access to continuous learning and development opportunities, both in and out of the office.

VOLUNTEER OPPORTUNITIES

Ciruli Brothers strongly believes in supporting our communities and the industry we serve, and we encourage our team members to volunteer with us. We also support our team member’s causes and applaud them for their spirit of service.

DRINKS & SNACKS

Who doesn’t like to work with a bit of java, some cool drinks, and tasty treats? We provide healthy snacks to keep our team members fueled during the day.

WORK TOOLS & RESOURCES

We empower our team to be customer-centric and solutions-focused by providing them with adequate tools, resources, and information so they can do what they do best and position us to be the best.

AN OPPORTUNITY TO WORK WITH A GREAT TEAM

We are a team of professionals who care deeply about what they do, and who believe that the goods and services we provide help feed families near and far. We are three generations strong and growing! We invite you to grow with us.

We are currently hiring for the following positions…

The IT and IS Operations Manager is responsible for overseeing information technology and systems operations across multiple locations in Mexico. The role combines leadership, planning, and execution, with a primary focus on infrastructure stability, system reliability, operational support, cybersecurity, and continuous improvement.

This role integrates leadership, execution, and hands‑on involvement, and is critical to keeping key systems running in demanding operational environments. The position requires anticipation, decision‑making, and a strong sense of urgency, as well as the ability to step in directly when operations require it. Over time, the role will take on greater responsibility in IT (Information Technology) and IS (Information Systems) strategy, serving as a key driver of ongoing modernization, scalability, and adoption of emerging technologies.

Key Responsibilities

• Lead IT operations in Mexico, ensuring availability and reliability of critical infrastructure and systems.
• Lead the immediate assessment and stabilization of the technology infrastructure.
• Manage and ensure proper operation of networks, connectivity, servers, backups, and disaster recovery.
• Oversee technical support and directly participate in resolving critical incidents when necessary.
• Ensure continuous operation of key production technologies, including printing, labeling, and warehouse systems.
• Anticipate operational and technological risks and act proactively to prevent disruptions.
• Lead system evaluation and modernization efforts, including implementation of new technologies, automation, and data‑driven solutions.
• Proactively monitor emerging technologies (including automation and AI‑enabled tools) and lead the evaluation, planning, and implementation of solutions aligned with business needs.
• Identify and anticipate gaps in infrastructure, systems, and processes, and plan and execute preventive improvements focused on scalability, security, and long‑term operational efficiency.
• Maintain a practical understanding of ERP systems, databases, and information systems in use, and support strategic initiatives.
• Evaluate systems and databases that have reached functional or scalability limits and identify modern, scalable solutions.
• Coordinate implementations and migrations.
• Coordinate technology projects with internal teams and external providers.
• Manage IT budgets, technology assets, and vendor relationships.
• Develop the IT team and ensure operational coverage aligned with business needs.

Requirements

• Bachelor’s degree or Engineering degree in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum of 5 years of experience in IT infrastructure and operations.
• Experience leading or coordinating technical teams.
• Practical knowledge of databases and information systems.
• Experience in agriculture, food, manufacturing, or warehouse environments is a plus.
• Willingness to travel.
• Bilingual English and Spanish is highly desirable.
• Valid driver’s license.
• Valid passport and visa.

Desired Profile

• Hands‑on leader with a focus on execution and problem‑solving.
• Ability to make decisions and take ownership with limited supervision.
• Strong sense of urgency and focus on operational continuity.
• Effective communication with both technical and operational teams.
• Organized, adaptable, and comfortable in dynamic environments.

Compensation

Competitive salary based on experience and location, with legal benefits and additional perks.

About Us

We are a group of companies in the agribusiness sector with operations in various regions of Mexico, focused on the production, packing, and distribution of fresh fruit. Our operation depends on reliable technological infrastructure to ensure continuity and efficiency, especially during peak demand seasons.