Insurance Follow-Up Specialist - On-Site, Mon-Fri

Unity Communications; Región Centro; Sur place; MXN 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Grocery vouchers

Friendly work culture

Additional benefits

Résumé du poste

Unity Communications is seeking an Insurance Follow-up Representative to manage account balances and correspondence from insurance carriers. The role emphasizes accuracy, HIPAA compliance, and professional interaction with carriers while supporting a streamlined customer service experience.

The position requires handling multiple databases, reconciling FACS balances, and prioritizing tasks using department procedures to ensure timely, accurate follow-up in a full-time, on-site environment in

Qualifications

• Proficient with computers and multiple databases.
• Able to multitask with high accuracy and attention to detail.
• Follow procedures for insurance follow-ups and HIPAA rules.

Responsabilités

• Reconcile FACS balance to client system.
• Ensure proper crediting in FACS for payments posted.
• Use online resources to check payment status with carriers.
• Call carriers when online status is unavailable to inquire about payments or denials.
• Input outcomes into FACS and determine next steps per procedures.
• Review correspondence and note accounts for follow-up.
• Ensure correspondence is scanned for future reference.
• Tie/untie accounts to correct workflow and prioritize tasks.
• Maintain professional relationships with insurance company representatives.
• Ensure HIPAA compliance at all times.

Connaissances

Computer proficiency

Learn multiple databases

Multitasking

Organizational skills

Attention to detail

Procedural compliance

HIPAA knowledge

Outils

FACS system

Insurance carrier portals

Description du poste

Unity Communications is seeking an Insurance Follow-up Representative to manage account balances and correspondence from insurance carriers. The role emphasizes accuracy, HIPAA compliance, and professional interaction with carriers while supporting a streamlined customer service experience.

The position requires handling multiple databases, reconciling FACS balances, and prioritizing tasks using department procedures to ensure timely, accurate follow-up in a full-time, on-site environment in