Inside Sales Representative

JumpCloud; Ciudad de México; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

JumpCloud is seeking an Inside Sales Representative to expand our footprint in the US market from Mexico City. This on-site role requires close collaboration with IT professionals and business stakeholders to drive revenue growth.

You will own the full sales cycle, leverage AI-enabled tools, and hit quarterly ARR targets while building a strong regional SMB pipeline. Fluency in English and Spanish is essential.

Formación

• 2+ years of experience in SaaS or tech sales.
• Fluent in English and Spanish, written and spoken.
• Ability to manage high-velocity, end-to-end sales cycles.
• Experience selling to SMBs and mid-market preferred.

Responsabilidades

• Own the full sales cycle end-to-end from prospecting to close.
• Prospect and expand within the Mexico region, targeting SMBs.
• Conduct discovery calls and product demos tailored to IT teams.
• Provide accurate weekly pipeline forecasts to leadership.
• Leverage CRM and AI tools to manage leads and opportunities.

Conocimientos

High-velocity sales

Consultative selling

SaaS/Tech experience

English and Spanish fluency

Herramientas

Salesforce

Gong

Outreach

Apollo

ChatGPT

Gemini

Descripción del empleo

This opportunity is an on-site role at JumpCloud®, requiring that you are work in the office location specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

About the Role

The Inside Sales Representative plays a critical role in expanding JumpCloud’s footprint in the US market by growing our customer base among small and medium-sized businesses (SMBs).

Operating in a high-velocity, transactional environment, this role serves as the primary bridge between IT professionals, business stakeholders, and JumpCloud’s Cloud Directory Platform.

By identifying regional IT challenges and positioning JumpCloud as the premier solution, you will drive predictable revenue growth and secure new logos. Ultimately, this position empowers organizations across the US and broader region to modernize and secure their identity, device, and access management infrastructure.

What You’ll Do:

• Purpose: You will directly enable SMBs to secure their modern identity infrastructure, solving critical IT challenges across identity, device, and access management.

• Growth: Own the full sales cycle end-to-end, expand your expertise in cloud directory platforms, and master cutting-edge prospecting and AI tools (such as Salesforce, Gong, Outreach, Apollo, ChatGPT, and Gemini).

• Motivators: Join a fast-moving, collaborative team where your direct contributions drive Annual Recurring Revenue (ARR) growth, with the opportunity to shape the future of IT infrastructure in a high-growth region.

What Success Looks Like:

• Measurable outcomes for the first 6-12 months:

• Achieve 100% of assigned quarterly Annual Recurring Revenue (ARR) targets through proactive prospecting and closing of SMB accounts in the Mexico region.

• Secure a consistent volume of monthly new logos, expanding JumpCloud's customer base among small and medium-sized businesses.

• Build and manage a robust, qualified sales pipeline that consistently represents 3x-4x of your quarterly quota.

• Maintain high conversion rates from initial discovery/demo stages to closed-won deals by executing a consultative and high-velocity sales process.

• Provide highly accurate weekly sales forecasts to sales leadership with minimal variance, demonstrating deep control over your pipeline and opportunities.

• Supporting activities to achieve objectives (order logically):

• Engage and educate prospects in the Mexico City area and broader region on how JumpCloud’s Cloud Directory Platform solves critical identity, device, and access management challenges.

• Conduct comprehensive discovery calls and technical product demonstrations tailored to the specific business needs of IT professionals and stakeholders.

• Manage the full sales cycle from initial contact and qualification through to contract negotiation and closing.

• Leverage advanced prospecting, CRM, and AI tools—including Salesforce, Gong, Outreach, Apollo, ChatGPT, and Gemini—to efficiently manage leads, opportunities, and pipeline data.

• Develop and maintain a deep technical understanding of the JumpCloud platform, staying up-to-date with fast-moving product updates and AI integrations.

• Collaborate closely with cross-functional teams, including Product, Engineering, Marketing, and Customer Success, to deliver an outstanding customer onboarding experience.

• Prepare and deliver accurate weekly pipeline reports and sales forecasts to sales leadership.

What You Bring:

• Required Skills and Experience

  • Must-have functional skills:

    • High-velocity transactional sales execution and end-to-end sales cycle management (from discovery to close).
    • Consultative and technical selling to IT professionals and business stakeholders.
    • 2+ years of experience in SaaS companies or Tech companies
    • Fluent verbal and written communication in English and Spanish

  • Preferred domain knowledge:

    • SaaS, SMB, or mid-market sales environments.
    • Identity, device, and access management (IAM/MDM) concepts.

  • Tools or systems knowledge:

    • CRM and sales engagement platforms (e.g., Salesforce, Gong, Outreach, Apollo).
    • AI and productivity tools (e.g., ChatGPT, Gemini) for prospecting and forecasting.

  • Behavioral or power skills:

    • High-agency self-starter who thrives in a fast-paced, high-velocity environment.
    • Strong collaboration and relationship-building skills across cross-functional teams.
    • Exceptional consultative communication and active listening skills.

Where you’ll be working/Location:

This role is on-site role in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.

This in-person role is based in the Mexico City metro area and requires team members to spend a few days each week in the office. Our office is located in the Reforma area of Mexico City.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.