Ingeniero De Diagnóstico Y Solución De Fallas Automotrices

Placements24; Acapulco; Sur place; MXN 420 000 - 600 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Professional development opportunities

Résumé du poste

Placements24 is seeking a skilled Ingeniero de Diagnóstico y Solución de Fallas Automotrices to join the Acapulco-based technical support team. You will perform advanced diagnostics, identify root causes, and guide technicians in resolving complex automotive issues while ensuring high customer satisfaction.

The role requires 4+ years of diagnostic experience, proficiency with OBD-II tools, oscilloscopes, and multimeters, and strong communication skills to interact with customers and staff.

Qualifications

• Associate's or Bachelor's degree in Automotive Technology, Mechanical Engineering, or related field.
• Minimum 4 years of experience in automotive diagnostics and repair.

Responsabilités

• Perform in-depth diagnostics on various makes/models using advanced tools.
• Identify root causes of mechanical, electrical, and electronic failures.
• Develop and implement repair strategies for diagnosed issues.
• Provide technical guidance to service technicians and customer service representatives.
• Document diagnostic findings, procedures, and resolutions.
• Stay current with automotive technologies and diagnostic techniques.
• Communicate technical information clearly to technical and non-technical audiences.
• Contribute to training materials and knowledge bases for troubleshooting.
• Ensure safety protocols and best practices in vehicle servicing.

Connaissances

Automotive diagnostics

Analytical thinking

Problem solving

Communication skills

Formation

Associate's or Bachelor's in Automotive Technology

Outils

OBD-II scanners

Oscilloscopes

Multimeters

Description du poste

About the Role

Our client, a leading automotive service and technology provider, is seeking a highly skilled Ingeniero de Diagnóstico y Solución de Fallas Automotrices to join their technical support team in Acapulco, Guerrero . This role is dedicated to providing expert-level diagnostics and technical assistance for complex automotive issues, ensuring customer satisfaction and maintaining the reputation for excellence. You will utilize advanced diagnostic tools and your deep understanding of vehicle systems to identify and resolve a wide range of mechanical, electrical, and electronic faults. This is an excellent opportunity for a problem-solver to apply their expertise in a customer-facing role within the vibrant community of Acapulco . We are committed to providing top-tier automotive service and support.

Key Responsibilities

• Perform in-depth diagnostics on a variety of vehicle makes and models using advanced scan tools and diagnostic equipment.
• Identify root causes of complex mechanical, electrical, and electronic failures.
• Develop and implement effective repair strategies and solutions for diagnosed issues.
• Provide technical guidance and support to service technicians and customer service representatives.
• Document all diagnostic findings, repair procedures, and resolutions accurately.
• Stay current with the latest automotive technologies, diagnostic procedures, and repair techniques.
• Communicate technical information clearly and concisely to both technical and non-technical audiences.
• Contribute to the development of training materials and knowledge bases for diagnostic troubleshooting.
• Ensure compliance with safety protocols and best practices in vehicle servicing.
• Analyze common failure patterns and provide feedback for product improvement.

Requirements

• Associate's or Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field.
• Minimum of 4 years of experience in automotive diagnostics and repair, with a proven track record of solving complex issues.
• Expertise with automotive diagnostic software and hardware (e.g., OBD-II scanners, oscilloscopes, multi-meters).
• In-depth knowledge of vehicle electronic systems, engine management, transmission control, and ABS/airbag systems.
• Strong analytical and critical thinking skills.
• Excellent problem-solving abilities and attention to detail.
• Good communication and interpersonal skills.
• ASE certifications or equivalent are highly desirable.
• Experience working in the automotive service industry in or around Acapulco, Guerrero .
• Ability to work effectively under pressure and manage multiple diagnostic cases.

Benefits

This position offers a competitive salary, performance-based incentives, and a comprehensive benefits package including health insurance and paid time off. Our client provides a supportive team environment and opportunities for continuous learning and professional development. You will be part of a company dedicated to setting the standard for automotive service and technical expertise in Acapulco . Advance your career by diagnosing and solving the most challenging automotive problems.