Incident Response Protocol Architect

Nuvnext; Región Centro; Hybrid; MXN 480,000 - 760,000; Full time

Job summary

Nuvnext in Guadalajara is seeking a security/defense specialist to write and maintain incident response protocols. The role is in-person and on-site, focusing on creating clear procedures for alerts, escalation paths, and decision ownership.

You will run client drills, measure outcomes, and continuously improve protocols, ensuring compliance with laws and rights, while working directly with founders.

Qualifications

• Experience in civil protection, emergency response or corporate security.
• Ability to write clear, actionable instructions under pressure.
• Highly organized with meticulous record keeping.
• Strict respect for the law and people’s rights.

Responsibilities

• Write response protocols by alert type and by client.
• Define escalation, response times and who signs each decision.
• Run drills with the client and measure the response.
• Review incidents and adjust the protocols.

Skills

Civil protection experience

Under-pressure writing

Record keeping

Legal compliance

Job description

Nuvnext in Guadalajara is seeking a security/defense specialist to write and maintain incident response protocols. The role is in-person and on-site, focusing on creating clear procedures for alerts, escalation paths, and decision ownership.

You will run client drills, measure outcomes, and continuously improve protocols, ensuring compliance with laws and rights, while working directly with founders.