Inbound Collateral Insurance Specialist

Swbc; Veracruz; A distancia; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

SWBC is seeking a Customer Support Specialist to join its fully remote team, supporting operations for Cancun, Quintana Roo. You will be the primary contact for customers, delivering timely, accurate, and empathetic assistance across digital channels. Join a global team dedicated to exceptional service and driving company success from anywhere.

In this role, you will resolve inquiries, ensure customer satisfaction, and contribute to loyalty through proactive support and clear communication.

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote