In Room Dining Server
Four Seasons
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Descripción de la vacante
Four Seasons Cabo San Lucas is seeking an In Room Dining Server to deliver exceptional food and beverage service, guiding guests through the outlet concepts and products while aiming to exceed expectations. The role requires at least two years in ultra-luxury hotels, knowledge of high service standards, and fluency in Spanish and English.
You will thrive under pressure, multitask, and contribute to a world-class guest experience.
Formación
- Two years of experience in ultra-luxury hotels.
- High service standards knowledge.
- Proficiency in spirits, cocktails, and wines.
- Ability to work under pressure with high service quality.
- Strong communication skills.
- Bilingual Spanish and English required.
- Proactive.
- Presentation skills.
- Problem-solving abilities.
- Ability to multitask and prioritize workload.
- Schedule availability and Mexican work authorization.
Responsabilidades
- Provide food and beverage service to guests, guiding them through outlet concepts and products.
- Maintain high-level service quality and assist guests to exceed expectations.
- Attend training and adhere to safety, hygiene, and service standards.
Conocimientos
Descripción del empleo
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”
The In Room Dining Server will be in charge of providing food and beverage service to our guests and clients, guiding them in the concept of the outlet and products, always seeking complete satisfaction of the expectations of our guests and clients, creating epic experiences.
- Minimum experience of 2 years in ultra-luxury hotels.
- Knowledge of high service standards.
- Strong knowledge of spirits, cocktails and wines.
- Mastery in stressful situations and maintaining high-level service quality.
- High ability to communicate with others.
- Reading, writing and oral proficiency in both Spanish and English language
- Proactive.
- Strong presentation skills.
- Highly developed problem-solving skills.
- Able to work effectively under pressure and with a high volume of business.
- Able to multitask and prioritize workload and projects simultaneously and efficiently.
- Schedule availability
- This position requires applicants to have valid work authorization in Mexico.
- Comply with the standards of attending your work shift on time.
- Complete assigned daily tasks.
- Promotes teamwork by delegating and executing daily tasks.
- You will attend and absorb the training done by FS.
- Comply with annual training sent by learning.
- Has knowledge of internal safety protocols in emergency situations.
- Knows and executes the safety and hygiene guidelines within the service and work shift, motivating others to do so as well.
- Has knowledge of and applies state liquor regulations, respecting the rules established for minors, intoxicated people, and driving while intoxicated.
- Have full knowledge of the F&B menus, ingredients, preparation methods, allergens, preparation times, etc.
- Ensures the correct setup of the salon before, during and at the end service period, following established standards.
- Learn and follow the service sequence established under the standards for FS.
- Anticipate the needs of our guests and colleagues.
- Give recognition to our guests and clients.
- Make sure to do the corresponding charges on the bills presented to our clients.
- You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized.
- Highlycompetitive salaries, with an attractive annual incentive plan for management and Department Head positions.
- Transportation servicefromSan Lucas and San Josédel Cabo to the resort.
- Uniform laundry service, ensuring comfort anda professionalappearance.
- Training programsandin-house workshops to support your professional development.
- A dynamic, diverse, and challenging work environment with close interaction with the leadership team.
- Recognitionprogramsthat celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.
Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. Fornearly 50years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality.
Four Seasons Hotels & Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine’s “100 Best Companies to Work For” since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide.
Currentlyoperating120 hotels and resorts and 45 residential properties in major city centers and resort destinations across 47 countries, with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s finest hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. We believe that each of us deserves a sense of dignity, pride, and satisfaction in what we do.
At Four Seasons, we guide all our actions by the Golden Rule:“Treat others as you would like to be treated.”Here, you will work on a team built on mutual respect, collaboration, exceptional service, and a passion for hospitality.As a luxury brand, your work will also be guided by the highest standards toensure exceptional quality and service at all times.Expect to work hard while having fun and learning along the way, taking your career, experience, and skills to the next level. As an added benefit, working with Four Seasons gives you the opportunity to build an international career and travel around the world while staying at incrediblepropertiesat no cost.
Company Website:www.fourseasons.com
Internal Careers:https://jobs.fourseasons.com/
LinkedIn:https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Facebook:https://www.facebook.com/FourSeasonsJobs
Twitter:https://twitter.com/FourSeasonsJobs
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