I2C Lead, Latin America - Automation & Excellence

CHEP Mexico, SRL de CV; Ciudad de México; Híbrido; MXN 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

CHEP Mexico is seeking a Manager, Invoice to Cash (I2C) Lead – Latin America, based in Mexico City. You will serve as the regional I2C SME and primary contact for I2C matters across Latin America, partnering with Commercial, Customer Service, Finance, Legal, IT and Operations to drive automation and process excellence.

You will lead end-to-end I2C processes, focus on continuous improvement, and train stakeholders, reporting to the Head of Bill-to-Cash, Americas.

Formación

• 7+ years of experience in complex global organizations.
• Experience leading cross-functional initiatives and change management efforts.
• Fluent English and Spanish required; Portuguese is a plus.

Responsabilidades

• This role will serve as the Latin America Invoice-to-Cash (I2C) SME and regional lead, acting as the primary point of contact for all I2C-related matters across the region.
• The position will support end-to-end I2C processes, with a strong focus on automation, operational efficiency, stakeholder training, and management, while also identifying and driving continuous improvement opportunities.
• The role will partner closely with the Juárez LATAM Genpact team, maintain a dotted-line relationship with the I2C Americas RPO, and report directly to the Head of Bill-to-Cash, Americas.
• Given its scope and impact, this is a high-visibility role that plays a critical part in enabling scalable operations, consistency, and strong business partnership across the Latin America region.
• We are excited to announce an opportunity for a Manager, Invoice to Cash (I2C) Lead – Latin America, based in Mexico City.

Conocimientos

Coaching

Collaboration

Disruptive Thinking

Feedback

Inclusive Leadership

Leading Change

Leading Customer Centric Teams

Mentorship

Motivating Teams

Prioritization

Self-Awareness

Descripción del empleo

CHEP Mexico is seeking a Manager, Invoice to Cash (I2C) Lead – Latin America, based in Mexico City. You will serve as the regional I2C SME and primary contact for I2C matters across Latin America, partnering with Commercial, Customer Service, Finance, Legal, IT and Operations to drive automation and process excellence.

You will lead end-to-end I2C processes, focus on continuous improvement, and train stakeholders, reporting to the Head of Bill-to-Cash, Americas.