I2C Business Partner

transunion; Miguel Hidalgo; Híbrido; MXN 600.000 - 820.000; Jornada completa

Descripción de la vacante

TransUnion is seeking an experienced finance operations professional to lead regional Billing, Cash Application, and Collections within the Invoice-to-Cash (I2C) framework. The role focuses on aligning regional objectives with global standards, driving process improvements, and ensuring strong governance across markets.

The candidate will collaborate with Sales, Finance, and Operations, monitor KPIs, and support automation initiatives to improve cash flow and customer experience.

Formación

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
• 8+ years of experience in finance operations, shared services, accounts receivable, or related functions.

Responsabilidades

• Act as the primary regional contact for Billing, Cash Application, and Collections activities.
• Partner with regional Sales, Finance, and Operations teams to align I2C processes with business objectives.
• Monitor KPI such as billing accuracy, AR aging, DSO, unapplied cash, and collection effectiveness.
• Manage and resolve escalations related to disputes, delays, reconciliations, and process issues.
• Collaborate with leadership to address operational challenges and drive efficiency.
• Support global process standards and regional regulatory compliance.
• Partner with the Global Process Leader to drive transformation and automation initiatives.
• Ensure governance and documentation align with internal controls and audit expectations.
• Facilitate training and change management related to regional I2C processes.

Conocimientos

Cross-functional collaboration

Stakeholder management

Analytical thinking

Process improvement

Educación

Bachelor's degree in Finance/Accounting/Business Administration

Herramientas

PeopleSoft

Salesforce

HighRadius

Descripción del empleo

TransUnion's Job Applicant Privacy Notice

Team Overview

The Global Finance Shared Services (GFSS) Invoice-to-Cash (I2C) team supports TransUnion's financial operations by driving standardized, efficient, and compliant billing, cash application, and collections processes across global markets. The team partners closely with Finance, Sales, Operations, and other business stakeholders to improve cash flow performance, customer experience, and process effectiveness. This role is part of the GFSS organization and serves as the key connection between regional business units and global I2C operations. Reports to Director, Accounting.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Act as the primary regional contact for Billing, Cash Application, and Collections activities, ensuring effective communication between business stakeholders and global operations.
• Partner with regional Sales, Finance, and Operations teams to align I2C processes with business objectives and customer requirements.
• Monitor key performance indicators including billing accuracy, accounts receivable aging, Days Sales Outstanding (DSO), unapplied cash, and collection effectiveness, identifying opportunities for improvement.
• Manage and resolve escalations related to customer disputes, payment delays, account reconciliations, and process issues to ensure timely resolution and stakeholder satisfaction.
• Collaborate with Billing, Cash Application, and Collections leaders to address operational challenges and improve process efficiency.
• Support the implementation of global process standards while ensuring compliance with regional regulatory requirements and business practices.
• Partner with the Global Process Leader to execute transformation initiatives, automation opportunities, and process enhancements within the region.
• Ensure adherence to internal controls, compliance requirements, and audit expectations by maintaining appropriate documentation and governance standards.
• Facilitate training, knowledge sharing, and change management activities related to regional I2C processes, policies, systems, and tools.

Required Knowledge And Experiences

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline, providing the foundational financial and operational knowledge required to support Invoice-to-Cash processes.
• 8+ years of experience in finance operations, shared services, accounts receivable, or related finance functions, with substantial experience supporting Billing, Cash Application, and Collections processes.
• Demonstrated experience managing relationships with senior business stakeholders and leading cross-functional collaboration across global or regional organizations.
• Strong understanding of accounts receivable management, cash flow optimization, collections strategies, dispute resolution, and financial controls within an I2C environment.
• Experience supporting process improvement, transformation initiatives, or shared services organizations while balancing global standards with regional business requirements.

Required Technical Skills

• ERP and financial systems experience, preferably including PeopleSoft and Salesforce, to support billing, customer account management, and financial process execution.
• Experience working with I2C platforms and automation tools, including HighRadius or similar accounts receivable technologies.
• Advanced analytical and reporting capabilities, including the ability to interpret performance metrics, dashboards, and operational data to drive decision-making.
• Proficiency with Microsoft Excel and reporting tools used for financial analysis, KPI monitoring, and business reviews.
• Ability to analyze process gaps, identify root causes, and implement sustainable operational improvements.

Preferred Skills

• We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
• Experience working within a global shared services or Global Capability Center (GCC) environment.
• Knowledge of regional regulatory requirements, customer expectations, and cultural considerations across multiple markets.
• Experience leading or supporting finance transformation, automation, or digital process improvement initiatives.
• Familiarity with continuous improvement methodologies such as Lean, Six Sigma, or similar operational excellence frameworks.
• Master's d