Hybrid Customer Support Specialist

Hewlett Packard Enterprise Development LP; Tlaquepaque; Híbrido; MXN 15.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellbeing benefits

Personal & Professional Development programs

Unconditional Inclusion initiatives

Descripción de la vacante

Hewlett Packard Enterprise Development LP is hiring for a Customer Service position in Tlaquepaque, Jalisco. This role is hybrid, with an expectation of working from the office two days a week. The ideal candidate will have a Bachelor's degree or equivalent experience and will provide professional solutions to customers.

Responsibilities include resolving escalated case issues and ensuring customer satisfaction. The company values inclusivity and offers personal and professional development opportunities.

Formación

• Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience.
• Basic knowledge in the field of Customer Relations.
• Demonstrated verbal communication and customer service skills.

Responsabilidades

• Provide professional solutions to unresolved escalated case issues.
• Act as an escalation link for customer satisfaction issues.

Conocimientos

Customer service skills

Verbal communication

Writing/correspondence

Knowledge of microcomputer hardware

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Hewlett Packard Enterprise Development LP is hiring for a Customer Service position in Tlaquepaque, Jalisco. This role is hybrid, with an expectation of working from the office two days a week. The ideal candidate will have a Bachelor's degree or equivalent experience and will provide professional solutions to customers.

Responsibilities include resolving escalated case issues and ensuring customer satisfaction. The company values inclusivity and offers personal and professional development opportunities.