Hybrid Collections Analyst: Cash-Flow Focus

Vinmar International; Apodaca; Híbrido; MXN 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Carrier is seeking a Collections Analyst in Monterrey, Mexico, to support the Order‑to‑Cash function by reducing past‑due balances, resolving disputes, and maintaining strong customer relationships. You will analyze aging data, work with Sales and Finance teams, and help optimize cash flow in a hybrid, full‑time role.

The ideal candidate has 2–5 years in AR/Collections, proficiency with SAP/Oracle, advanced Excel, and strong communication skills.

Formación

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 2–5 years of experience in Accounts Receivable, Collections, or Credit & Collections.
• Knowledge of AR and collection management processes.
• Advanced Excel and data analysis skills.
• Strong communication, negotiation, and relationship management abilities.
• Experience with ERP systems such as SAP or Oracle.

Responsabilidades

• Follow up on overdue invoices and payment commitments.
• Contact customers via phone and email to manage collection activities.
• Analyze Aging Reports to identify delinquency risks and priorities.
• Investigate disputes related to billing, PO, pricing, and credit memos.
• Collaborate with Sales, Customer Service, Billing, and Finance to remove payment barriers.
• Maintain accurate documentation of customer accounts and collection actions.
• Prepare portfolio reports, cash collection forecasts, and performance metrics.
• Escalate high‑risk accounts or cases to third‑party collections when needed.
• Support process improvements and automation initiatives in cash recovery.

Conocimientos

Accounts Receivable

Collections

ERP systems (SAP/Oracle)

Excel

Negotiation

Communication

Data analysis

English proficiency

Educación

Bachelor's degree in Finance/Accounting/Business Administration

Herramientas

SAP

Oracle

Descripción del empleo

Carrier is seeking a Collections Analyst in Monterrey, Mexico, to support the Order‑to‑Cash function by reducing past‑due balances, resolving disputes, and maintaining strong customer relationships. You will analyze aging data, work with Sales and Finance teams, and help optimize cash flow in a hybrid, full‑time role.

The ideal candidate has 2–5 years in AR/Collections, proficiency with SAP/Oracle, advanced Excel, and strong communication skills.