Human Resources

Haz tu CV; Santiago de Querétaro; Presencial; MXN 402.000 - 502.000; Jornada completa

Descripción de la vacante

Haz tu CV is seeking a bilingual HR Generalist to support daily HR operations, including employee records, onboarding/offboarding, payroll, benefits, recruiting support, compliance, and employee relations.

The ideal candidate has 3–7 years in HR, strong English and Spanish, excellent organization, discretion, and the ability to work independently while maintaining confidentiality. Compensation is USD 2,000–2,500 per month, with US Eastern Time hours.

Formación

• 3-7 years of hands-on HR experience.
• Experience in onboarding, offboarding, payroll, benefits, and HR administration.
• Fluent in English and Spanish oral and written.
• Experience with Gusto or similar payroll platform.

Responsabilidades

• Maintain employee records and HR compliance across the full lifecycle.
• Coordinate onboarding, transfers, offboarding and policy administration.
• Manage payroll data and benefits in collaboration with finance.
• Support recruiting: posting roles, screening, interviews, offers, and onboarding.
• Address employee questions and support performance and relations processes.

Conocimientos

HR Generalist experience

Bilingual English/Spanish

Attention to detail

Confidentiality

Communication skills

Herramientas

Gusto

Descripción del empleo

We are seeking a bilingual, detail-oriented, and dependable Human Resources Generalist to support the Company's day-to-day HR operations. This role will manage core employee administration processes, including employee records, onboarding and offboarding, payroll and benefits coordination, recruiting support, compliance documentation, and employee relations.

The ideal candidate has hands-on experience supporting HR operations in a small or mid-sized company, strong written and verbal English and Spanish communication skills, excellent organization, and the ability to work independently while maintaining confidentiality.

Core ResponsibilitiesHR Administration and Compliance

• Maintain accurate and up-to-date employee records and personnel files.
• Coordinate employee onboarding, transfers, status changes, and offboarding.
• Maintain HR policies, procedures, forms, and employee documentation.
• Track employee certifications, required training, licenses, and other employment requirements.
• Support compliance with applicable federal, state, and local employment regulations.
• Assist managers with the consistent application of company policies.
• Maintain strict confidentiality of employee and company information.

Payroll, Benefits, and Employee Support

• Prepare and maintain accurate payroll information for timely processing.
• Support payroll administration through Gusto or a similar HR/payroll platform.
• Respond to employee questions regarding payroll, benefits, PTO, leave, and company policies.
• Coordinate benefits enrollment, changes, and termination of coverage.
• Maintain accurate records of PTO, leave, compensation changes, and employee benefits.
• Process employee updates, including new hires, terminations, salary changes, and benefits changes.

Recruiting and Onboarding

• Post job openings on LinkedIn, Indeed, and other relevant platforms.
• Review applications, coordinate interviews, and communicate with candidates.
• Support managers throughout the recruiting and hiring process.
• Maintain organized candidate and recruiting records.
• Prepare offer letters, employment agreements, onboarding materials, and new-hire documentation.
• Coordinate onboarding and ensure employees complete all required paperwork and training.
• Set up new employees in HR, payroll, benefits, and other company systems.

Employee Relations and Performance Support

• Serve as a primary point of contact for employees regarding HR-related questions and policies.
• Support managers with performance concerns, disciplinary matters, and documentation.
• Coordinate the employee performance review process.
• Help facilitate effective communication between employees and management.
• Document employee concerns or complaints and elevate significant matters appropriately.
• Support a positive, professional, and consistent employee experience.

Requirements and Qualifications

• 3-7 years of hands-on HR experience, preferably in an HR Generalist, HR Coordinator, or People Operations role.
• Experience supporting employees throughout the full employee lifecycle.
• Experience with onboarding, offboarding, employee records, payroll, benefits, and HR administration.
• Hands-on experience with Gusto or a similar payroll/HR platform.
• Experience coordinating recruiting activities and posting jobs on LinkedIn and Indeed.
• Strong written and verbal communication skills in English and Spanish.
• Ability to work U.S. Eastern Time hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m., with a one-hour lunch break.
• Strong organizational skills and attention to detail.
• Ability to manage recurring tasks, deadlines, and confidential information independently.
• Strong problem-solving and interpersonal skills.
• Working knowledge of HR policies, employee documentation, and basic employment compliance requirements.
• Ability to work effectively with employees and managers at all levels.

Compensation

• USD $2,000-$2,500 per month, depending on experience and qualifications.