HR Support Advisor — Multilingual & Payroll

Cummins Latin America; Ciénega de Flores; Hybrid; MXN 350,000 - 600,000; Full time

Job summary

Cummins Inc. is seeking an HR People Support Advisor for its multinational team in Ciénega de Flores, Nuevo León, Mexico. The role focuses on serving as the primary HR contact, resolving payroll inquiries, and ensuring compliance with Mexican labor laws.

The position starts on-site for 8–9 months and then moves to a hybrid model: 3 days on-site and 2 days remote. Fluency in English and strong HRIS/Office skills are required.

Qualifications

• Bachelor's degree in HR, Business Administration, Psychology, Law, or related fields.
• 1–3 years of experience as HR Generalist, HR Advisor, or Employee Support Specialist in multinationals.
• Advanced English proficiency for international communication with global teams.
• Experience with Office/Excel analytics and HRIS platforms (Workday or similar).

Responsibilities

• Serve as the primary HR point of contact for employees, handling inquiries, grievances, and requests end-to-end.
• Partner with Payroll to resolve employee compensation and payroll inquiries efficiently.
• Manage multi-channel communications, including phone calls, ticketing systems, Teams, and face-to-face interactions.
• Support core HR processes including Labor Relations, Union Relations, Employee Benefits, Payroll coordination, and Mexican Labor Law compliance.
• Leverage HRIS systems, analytics tools, and AI tools to optimize HR service delivery and ensure data privacy.

Skills

Collaborates

Customer focus

Conflict management

Emotional intelligence

Process optimization

Data privacy

Education

Bachelor's degree in HR / related field

Tools

Workday

Excel

Ticketing systems

Job description

Cummins Inc. is seeking an HR People Support Advisor for its multinational team in Ciénega de Flores, Nuevo León, Mexico. The role focuses on serving as the primary HR contact, resolving payroll inquiries, and ensuring compliance with Mexican labor laws.

The position starts on-site for 8–9 months and then moves to a hybrid model: 3 days on-site and 2 days remote. Fluency in English and strong HRIS/Office skills are required.