HR Manager

American Institute of Monterrey; Monterrey; On-site; MXN 600,000 - 900,000; Full time

Job summary

Inspired Education Group is seeking an HR Manager to lead the day-to-day human resources function at AIM, partnering with school leadership and the wider Inspired Education HR team. You will manage the full employee lifecycle, ensure compliance with local labor requirements, support recruitment, onboarding, performance management, employee relations, and payroll coordination with Finance.

The ideal candidate has a degree in HR or related field, experience in Mexican labor law, and fluent English

Qualifications

• Bachelor’s degree in HR, Business Administration, Psychology, or a related field.
• Experience in an HR Manager, HR Business Partner, HR Generalist, or similar role with responsibility for the full employee lifecycle.
• Strong knowledge of Mexican labor legislation and HR best practices.
• Experience managing employee relations, performance management, recruitment, onboarding, and HR administration.
• Strong interpersonal and communication skills, with the ability to build trusted relationships with employees and senior leaders.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• High level of discretion, professionalism, and confidentiality when handling sensitive employee matters.
• Proactive and hands-on approach, with strong problem-solving skills and the ability to work independently.
• Strong English and Spanish communication skills, both written and spoken.
• Experience within an international, educational, or multi-site organization would be an advantage.
• Strong digital skills and experience working with HR management systems.

Responsibilities

• Partner closely with the Head of School and Senior Leadership Team, providing HR guidance and support on people-related matters and ensuring HR priorities are aligned with the school’s needs.
• Manage the full employee lifecycle, including recruitment, onboarding, contracts and employee documentation, performance management, employee relations, development, and offboarding.
• Coordinate recruitment needs with the Talent Acquisition team, supporting workforce planning, hiring processes, interviews, offers, and onboarding of new employees.
• Ensure all employee files, contracts, documentation, and HR records are complete, accurate, confidential, and compliant with local legislation and Inspired policies.
• Manage employee relations matters, providing guidance to leaders and employees and supporting the resolution of workplace issues in a professional, consistent, and timely manner.
• Support and coordinate performance management processes, including probation periods, performance reviews, improvement plans, and development conversations.
• Support annual workforce planning, organizational changes, succession planning, retention initiatives, and other people priorities in collaboration with school and regional leadership.
• Coordinate payroll-related employee information and changes with the relevant Finance/Payroll teams, ensuring accurate and timely communication of hires, terminations, absences, compensation changes, and other relevant information.
• Monitor employee attendance, absences, leave, and other HR processes, ensuring appropriate follow-up and documentation.
• Support employee engagement, wellbeing, culture, and retention initiatives, helping create a positive and professional working environment across the school.
• Ensure HR practices comply with Mexican labor legislation, safeguarding requirements, and Inspired Education policies and procedures.
• Prepare and maintain HR reports, dashboards, and key people metrics, including headcount, turnover, recruitment, absenteeism, and other relevant indicators.
• Support compensation and benefits processes and provide employees with guidance regarding HR policies, benefits, and procedures.
• Participate in regional HR initiatives, projects, and process improvements, collaborating with the wider Inspired Education HR team and other schools across the region.

Skills

Interpersonal skills

Communication skills

Bilingual English/Spanish

Discretion/confidentiality

Problem-solving

Organizational skills

Education

Bachelor’s degree in HR / Business Admin / Psychology

Job description

Inspired Education is the leading global group of premium schools, with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.

Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.

ROLE SUMMARY

The HR Manager will be responsible for leading and managing the day-to-day Human Resources function at AIM, partnering closely with the Head of School, school leadership team, and the wider Inspired Education HR team.

This role will provide hands-on HR support across the full employee lifecycle, ensuring effective people practices, strong employee experience, compliance with local labor requirements, and alignment with Inspired Education policies and processes.

KEY RESPONSIBILITIES

• Partner closely with the Head of School and Senior Leadership Team, providing HR guidance and support on people-related matters and ensuring HR priorities are aligned with the school’s needs.
• Manage the full employee lifecycle, including recruitment, onboarding, contracts and employee documentation, performance management, employee relations, development, and offboarding.
• Coordinate recruitment needs with the Talent Acquisition team, supporting workforce planning, hiring processes, interviews, offers, and onboarding of new employees.
• Ensure all employee files, contracts, documentation, and HR records are complete, accurate, confidential, and compliant with local legislation and Inspired policies.
• Manage employee relations matters, providing guidance to leaders and employees and supporting the resolution of workplace issues in a professional, consistent, and timely manner.
• Support and coordinate performance management processes, including probation periods, performance reviews, improvement plans, and development conversations.
• Support annual workforce planning, organizational changes, succession planning, retention initiatives, and other people priorities in collaboration with school and regional leadership.
• Coordinate payroll-related employee information and changes with the relevant Finance/Payroll teams, ensuring accurate and timely communication of hires, terminations, absences, compensation changes, and other relevant information.
• Monitor employee attendance, absences, leave, and other HR processes, ensuring appropriate follow-up and documentation.
• Support employee engagement, wellbeing, culture, and retention initiatives, helping create a positive and professional working environment across the school.
• Ensure HR practices comply with Mexican labor legislation, safeguarding requirements, and Inspired Education policies and procedures.
• Prepare and maintain HR reports, dashboards, and key people metrics, including headcount, turnover, recruitment, absenteeism, and other relevant indicators.
• Support compensation and benefits processes and provide employees with guidance regarding HR policies, benefits, and procedures.
• Participate in regional HR initiatives, projects, and process improvements, collaborating with the wider Inspired Education HR team and other schools across the region.

THE IDEAL CANDIDATE WILL HAVE

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• Previous experience in an HR Manager, HR Business Partner, HR Generalist, or similar role with responsibility for the full employee lifecycle.
• Strong knowledge of Mexican labor legislation and HR best practices.
• Experience managing employee relations, performance management, recruitment, onboarding, and HR administration.
• Strong interpersonal and communication skills, with the ability to build trusted relationships with employees and senior leaders.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• High level of discretion, professionalism, and confidentiality when handling sensitive employee matters.
• Proactive and hands‑on approach, with strong problem‑solving skills and the ability to work independently.
• Strong English and Spanish communication skills, both written and spoken.
• Experience within an international, educational, or multi‑site organization would be an advantage.
• Strong digital skills and experience working with HR management systems.

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre‑employment background checks will be undertaken before any appointment is confirmed.

Visit our careers site for more information; https://jobs.inspirededu.com