HOUSEKEEPING

Hesperia group; Región Centro; Presencial; MXN 100.000 - 167.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Worldwide experience

Career development opportunities

Training programmes

Wellbeing initiatives

Team member rates

Descripción de la vacante

NH Hotels & Resorts is seeking a dedicated Housekeeper to maintain guest rooms and public spaces to the brand’s high standards. You will contribute to guest satisfaction by delivering reliable cleaning and attentive service in a fast-paced hotel environment.

Ideal candidates have at least 6 months in housekeeping, a secondary education background, and a friendly, team-oriented approach. Local language fluency is essential; English is a plus.

Formación

• Minimum 6 months of experience in a similar housekeeping role.
• Secondary school diploma or equivalent required.
• Fluency in local language; English knowledge is highly valuable.

Responsabilidades

• Clean and service assigned rooms and common areas according to hotel standards.
• Replace bed linens, towels, minibar items, and guest amenities as needed.
• Prepare rooms for special requests (extra beds, cradle, etc.).
• Stock and transport housekeeping supplies daily.
• Report incidents or deficiencies to supervisor.
• Maintain cleanliness and order of common areas and furniture.

Conocimientos

Customer oriented

Organizational skills

Detail-oriented

Teamwork

English knowledge (nice to have)

Educación

Secondary school diploma

Descripción del empleo

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HOUSEKEEPING

Date: Sep 17, 2026

Location: Guadalajara (MX), MX Mexico

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What will be your mission?

As Housekeeper, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems.

What will you do?

• Clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
• Change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity.
• Prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.).
• Stock, maintain and transport housekeeping supply cart on a daily basis.
• Report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning.
• Carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones.
• Support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need.
• Implement the procedures for managing quality of housekeeping and laundry services.
• Carry out the tasks of preventive sanitary hygiene maintenance.

What are we looking for?

• At least 6 months’ experience developing similar functions.
• Secondary school diploma or equivalent education.
• Fluency in local language and knowledge of English is highly valuable.
• Customer Oriented.
• Organizational skills.
• Flexible and reliable.
• Detail-oriented.
• Ability to work independently and as part of a team.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

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