HOUSEKEEPING

Minor Hotels Europe & Americas; Región Centro; Presencial; MXN 78.000 - 123.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Worldwide experience

Career development opportunities

Training programmes

Wellbeing initiatives

Team member rates

Descripción de la vacante

NH Hotels & Resorts is seeking a Housekeeper to perform routine cleaning and service of rooms and common areas, ensuring a positive guest experience and addressing guest requests.

The role requires at least 6 months of related experience, a secondary school diploma, and a customer-oriented, detail-focused, and flexible mindset. English knowledge is highly valued and teamwork is essential.

Formación

• At least 6 months’ experience in similar housekeeping functions.
• Fluency in local language and knowledge of English is valuable.
• Customer oriented with strong service mindset.
• Organizational skills and attention to detail.
• Flexible and reliable with ability to work independently or in a team.
• Detail-oriented with a proactive approach.

Responsabilidades

• Clean and service assigned rooms according to established standards and procedures.
• Change and replenish bed linens, towels, minibar and guest amenities as needed.
• Prepare rooms for special guest requests (extra beds, cradle, etc.).
• Stock and transport housekeeping supply cart daily.
• Report incidents or maintenance deficiencies to supervisor.
• Clean common areas and maintain furniture in good order.
• Support floor staff in cleaning and preparation when needed.
• Implement quality procedures for housekeeping and laundry services.
• Carry out preventive sanitary hygiene maintenance.

Educación

Secondary school diploma

Descripción del empleo

Career Opportunities: HOUSEKEEPING (7562)

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What will be your mission?

As Housekeeper, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems.

What will you do?

• Clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
• Change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity.
• Prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.).
• Stock, maintain and transport housekeeping supply cart on a daily basis.
• Report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning.
• Carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones.
• Support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need.
• Implement the procedures for managing quality of housekeeping and laundry services.
• Carry out the tasks of preventive sanitary hygiene maintenance.

What are we looking for?

• At least 6 months’ experience developing similar functions.
• Secondary school diploma or equivalent education.
• Fluency in local language and knowledge of English is highly valuable.
• Customer Oriented.
• Organizational skills.
• Flexible and reliable.
• Detail-oriented.
• Ability to work independently and as part of a team.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.