Guest Experience Specialist (F&B MICROS)

Hcl Technologies Limited; Región Costa Norte; On-site; MXN 156,000 - 246,000; Full time

Job summary

Marriott Hotels in Puerto Vallarta, Mexico is seeking a Food & Beverage attendant to serve courses and alcoholic beverages, set tables to standards, and assist guests with menu questions. You will communicate with the kitchen about orders, ensure accuracy at payment, and uphold safety and cleanliness throughout the shift.

The role requires at least 1 year of related work experience, a high school diploma or GED, and is based at the Marina Vallarta property in a non-management, full-time

Qualifications

• High school diploma or GED is required.
• Related work experience: at least 1 year.
• No supervisory experience required.
• License or Certification: None.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables according to event type and service standards.
• Answer questions on menu selections and communicate with the kitchen about orders.
• Record transactions in MICROS system at the time of order.
• Check in with guests to ensure satisfaction with each course and beverage.
• Maintain cleanliness of work areas, china, glass, etc.
• Complete closing duties and restock items.

Education

High school diploma or GED

Job description

Marriott Hotels in Puerto Vallarta, Mexico is seeking a Food & Beverage attendant to serve courses and alcoholic beverages, set tables to standards, and assist guests with menu questions. You will communicate with the kitchen about orders, ensure accuracy at payment, and uphold safety and cleanliness throughout the shift.

The role requires at least 1 year of related work experience, a high school diploma or GED, and is based at the Marina Vallarta property in a non-management, full-time