Guest Experience Specialist

Lululemon Athletica; Tlajomulco; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Tlajomulco, Mexico is seeking an Educator to deliver world-class guest service, share top-quality product education, and connect with our community and culture. You will engage guests on the floor, perform accurate transactions, and contribute to a seamless omnichannel experience.

Flexibility to work evenings, weekends, and holidays is required; you will collaborate with a diverse team to maintain a premium store environment and support store operations while upholding the

Formación

• Deliver world-class guest service and engage with guests to understand needs.
• Provide product education by explaining features and benefits.
• Support omnichannel programs like buy online/pickup in store and ship from store.

Responsabilidades

• Interact with guests to ensure a great experience and respect their time.
• Assess guest needs to provide customized purchase and return solutions.
• Move dynamically on the floor to engage guests and address store needs.
• Receive guest feedback and partner with leadership to resolve issues.

Conocimientos

Guest experience

Inclusion and Diversity

Integrity/Honesty

Personal responsibility

Self-awareness

Collaboration and teamwork

Enthusiasm

Educación

High school diploma / GED or equivalent

Herramientas

In-store technology

Descripción del empleo

Lululemon Athletica in Tlajomulco, Mexico is seeking an Educator to deliver world-class guest service, share top-quality product education, and connect with our community and culture. You will engage guests on the floor, perform accurate transactions, and contribute to a seamless omnichannel experience.

Flexibility to work evenings, weekends, and holidays is required; you will collaborate with a diverse team to maintain a premium store environment and support store operations while upholding the