Growth-Focused Account Manager — Digital Commerce & AI

Vaimo; Tijuana; On-site; MXN 420,000 - 700,000; Full time

Benefits offered by this job

International collaboration

AI in everyday work

Ownership and autonomy

Job summary

Vaimo is a leading digital commerce partner delivering strategy, design, development and managed services globally. As an Account Manager at Vaimo, you will drive day-to-day client growth and commercial success for a designated portfolio of clients, working with the Account Director to deepen relationships and uncover growth opportunities.

You will connect client priorities with internal teams across strategy, delivery, data, and technology services, helping turn needs into actionable growth and

Qualifications

• 3–5 years in Account Management or related roles in digital/tech services.
• Strong English and Spanish proficiency; excellent communication.
• Ability to translate business needs into clear briefs for internal teams.
• Comfort discussing budgets, renewals, scope, and value with clients.
• Proactive communicator and reliable executor with cross-functional collaboration.
• Highly organized with ability to manage multiple accounts and priorities.

Responsibilities

• Drive day-to-day commercial growth and identify upsell opportunities.
• Manage primary contact for clients and build trusted relationships.
• Monitor account health, retention, and renewal planning.
• Execute account strategy with the Account Director; track opportunities.
• Coordinate with delivery, strategy, data, AI, content, and tech teams.
• Maintain accurate account records and deliver KPI updates.

Skills

Account Management

Client Relationship Management

Digital Commerce Knowledge

Spanish & English Proficiency

Strategic Thinking

Cross-functional Collaboration

Communication

Job description

Vaimo is a leading digital commerce partner delivering strategy, design, development and managed services globally. As an Account Manager at Vaimo, you will drive day-to-day client growth and commercial success for a designated portfolio of clients, working with the Account Director to deepen relationships and uncover growth opportunities.

You will connect client priorities with internal teams across strategy, delivery, data, and technology services, helping turn needs into actionable growth and