Global Software QA & Test Manager

Toshiba Global Commerce Solutions - External; Guadalajara; On-site; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Life insurance

Major medical expenses with dental and

vision coverage

Savings fund for employees

Grocery coupons

Pension plan

30 Christmas bonus days

12 days of vacation plus 6 floating

Job summary

Toshiba Global Commerce Solutions in Mexico is seeking a Software Test and Support Manager to provide subject matter expertise and lead a global team. You will ensure quality software solutions and guide cross-functional initiatives to satisfy customer needs.

The role demands extensive people management, strong communication, and hands-on experience with Java, Spring, Docker, and cloud platforms. You will collaborate with customers, product owners, and program managers.

Qualifications

• BS in computer science, computer engineering, or related field.
• 5+ years in management within software support and quality assurance leveraging Agile/Scrum.
• 8+ years of experience in software test engineering and/or solution support.
• Ability to work with top customer accounts.
• Excellent communication and interpersonal abilities.
• Experience delivering and supporting business to business or business to customer software.
• Knowledge of software development, support, and testing processes.
• Strong analytical skills.

Responsibilities

• Collaborate with the Software Quality Director to establish strategic direction and best practices.
• Engage with stakeholders, including Customers, Product Owners, and Program Managers.
• Development of team members into skilled support and test engineers.
• Leverage a background in software support and testing, strong leadership, and a customer-centric mindset.

Skills

Team leadership

People management

Cross-functional collaboration

Excellent communication

Agile / Scrum

Stakeholder engagement

Education

BS in computer science, computer engineering, or related field

Tools

Java

Spring

SpringBoot

Git

Maven

Docker

MongoDB

Selenium/Cucumber

Jenkins

Azure/AWS/GCP

Job description

Toshiba Global Commerce Solutions in Mexico is seeking a Software Test and Support Manager to provide subject matter expertise and lead a global team. You will ensure quality software solutions and guide cross-functional initiatives to satisfy customer needs.

The role demands extensive people management, strong communication, and hands-on experience with Java, Spring, Docker, and cloud platforms. You will collaborate with customers, product owners, and program managers.