Global Quality Documentation Specialist

Ingredion Incorporated; México; A distancia; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

Ingredion Incorporated is seeking an Associate Global Quality Documentation professional to manage and respond to customer documentation requests, ensuring accuracy and compliance across sites in ECOE MEXICO. You will collaborate with technical, manufacturing, quality, and customer support teams to complete questionnaires, prepare standard letters, and maintain quality records.

Fluency in English and strong time management are essential.

Formación

• Bachelor’s or associate degree in quality, operations or regulatory.
• Prior quality, regulatory or food industry experience preferred.
• Strong documentation and record-keeping abilities.
• English communication skills, both written and verbal.

Responsabilidades

• Handle a high volume of incoming customer requests daily.
• Respond to requests for standard documents, questionnaires, customer specifications, and quality agreements.
• Collaborate with technical, manufacturing, quality, and customer support to complete questionnaires.
• Provide customer letters in response to standard inquiries; coordinate non-standard inquiries.
• Develop and maintain understanding of products and manufacturing sites.
• Assist in generating required documentation with internal and external quality teams.
• Support maintenance and improvement of quality systems and databases.
• Assist in implementing Standard Work.
• Identify and complete continuous improvement projects.
• Organize and maintain all quality documentation and tracking.
• Work with Sales to prioritize requests and ensure completeness.

Conocimientos

Time management

Communication skills

Attention to detail

English communication

Educación

Bachelor’s or associate degree in quality, operations or regulatory

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Graphics software

Database software

Descripción del empleo

Ingredion Incorporated is seeking an Associate Global Quality Documentation professional to manage and respond to customer documentation requests, ensuring accuracy and compliance across sites in ECOE MEXICO. You will collaborate with technical, manufacturing, quality, and customer support teams to complete questionnaires, prepare standard letters, and maintain quality records.

Fluency in English and strong time management are essential.