Global Network Operations Analyst I — Follow-the-Sun Support

Levi Strauss & Co.; Ciudad de México; On-site; MXN 420,000 - 540,000; Full time

Job summary

Levi Strauss & Co. in Mexico City is seeking a Network Operations Analyst I to join our Global Network Operations team.

You will monitor global network services, respond to alerts, and perform initial troubleshooting to maintain reliable, secure network services across offices, distribution centers, data centers, showrooms, and stores. You will contribute to installation, validation, maintenance, and lifecycle tracking of network infrastructure including switches, wireless access points, SD-WAN

Qualifications

• 2+ years in network operations, infrastructure support, or similar technical role.
• Understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, and VPNs.

Responsibilities

• Monitor global network services and respond to alerts.
• Perform initial troubleshooting for incidents affecting corporate and retail environments.
• Support installation, validation, maintenance and lifecycle tracking of network infrastructure (switches, wireless APs, SD-WAN, firewalls).
• Create and maintain operational documentation, incident records, changes, assets, and knowledge articles.
• Use monitoring data, automation, and AI-enabled tools to improve incident triage and consistency.

Skills

TCP/IP

DNS

DHCP

VLANs

Routing

Switching

Wireless networking

VPN technologies

Job description

Levi Strauss & Co. in Mexico City is seeking a Network Operations Analyst I to join our Global Network Operations team.

You will monitor global network services, respond to alerts, and perform initial troubleshooting to maintain reliable, secure network services across offices, distribution centers, data centers, showrooms, and stores. You will contribute to installation, validation, maintenance, and lifecycle tracking of network infrastructure including switches, wireless access points, SD-WAN