Global Infrastructure Asset & Reporting Analyst

QUALCOMM, Inc.; Ciudad de México; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Qualcomm Intl Inc., Mexico Branch Office in Mexico City is seeking a Business Process Analyst to support Global Infrastructure Asset Management. You will own reporting and analytics, building dashboards and metrics for asset lifecycle status, retirement progress, and data-quality issues.

The role requires strong Power BI expertise, data modeling, and ServiceNow HAM Pro experience, with collaboration across regions and functions to improve data accuracy and operational performance.

Formación

• 3+ years in business process analysis, BI, or reporting within IT service/operations.
• Hands-on Power BI with data modeling and dashboards.
• Advanced Excel with pivots and lookups.
• Experience gathering requirements and translating to reports/workflows.
• Strong English communication and cross-functional collaboration.

Responsabilidades

• Design, build and maintain Power BI dashboards and ServiceNow reports for asset lifecycles.
• Model data from multiple sources and write efficient DAX and queries.
• Define and track operational metrics with stakeholders; document logic behind each view.
• Automate recurring reports and present trends to technical and non-technical audiences.
• Collaborate with global teams across regions to ensure data quality and adoption.
• Support HAM Pro transition with requirements and UAT.

Conocimientos

Power BI

DAX

Excel

English communication

Educación

Bachelor’s degree in Information Technology, Information Systems, Computer Science, Business Analytics, or related field

Herramientas

ServiceNow HAM Pro

SQL

PowerShell

Python

Descripción del empleo

Qualcomm Intl Inc., Mexico Branch Office in Mexico City is seeking a Business Process Analyst to support Global Infrastructure Asset Management. You will own reporting and analytics, building dashboards and metrics for asset lifecycle status, retirement progress, and data-quality issues.

The role requires strong Power BI expertise, data modeling, and ServiceNow HAM Pro experience, with collaboration across regions and functions to improve data accuracy and operational performance.