Global Access Governance Project Manager

Citigroup Inc.; Ciudad de México; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Citigroup Inc. seeks an Divested Employees Admin Analyst to support governance, monitoring, and control of Banamex user access to Citi global applications during the TSA period.

You will extract data for reports and metrics, work with Global and Local teams, and manage alerts and documentation. The role emphasizes dashboard development, process improvement, and audit support, with 3–5+ years in operations support or related roles and strong Excel/SharePoint/JIRA skills.

Formación

• 3 to 5+ years of experience in operations support, administration, or project coordination roles, preferably within banking or financial services.
• Strong organizational, analytical, and document management skills.
• Experience using collaboration and tracking tools such as SharePoint, JIRA, MS Project, or similar platforms.
• Advanced proficiency in Microsoft Excel for data analysis, reporting, and tracking.
• Knowledge in AI tools.
• Excellent written and verbal communication skills in both English and Spanish.

Responsabilidades

• Generate and distribute periodic reports on the entitlements of Banamex users to global applications outside the TSA scope.
• Download, process, and analyze daily alert reports, identify new hires, terminations, and user reactivations, and keep records updated in SharePoint.
• Address information requests from different teams regarding the number of users per application, both within and outside the TSA.
• Coordinate with the Cybersecurity team for application reviews, manage the list of applications requiring user access removal activities, and obtain approvals from App Managers.
• Participate in recurring Banamex TSA team meetings to track mass removals and document action items and meeting minutes.
• Investigate and follow up on special alert cases where a user cannot be removed, collaborating with Cybersecurity and TSA offices for resolution.
• Collaborate with global and local stakeholders to ensure timely execution of access remediation activities.
• Design, develop and enhance dashboards to monitor progress of user removals and maintain the central repository of supporting evidence in compliance with standards and TSA guidelines.
• Serve as backup for team members to ensure continuity of critical processes and deliverables.
• Ensure compliance with corporate policies and standards.
• Support audit requests, process reviews, and CAP closure activities through accurate documentation and evidence management.

Conocimientos

SharePoint

JIRA

MS Project

Excel

AI tools

Educación

Bachelor’s degree in engineering, Information Technology or related field

Herramientas

SharePoint

JIRA

MS Project

Excel

Descripción del empleo

Citigroup Inc. seeks an Divested Employees Admin Analyst to support governance, monitoring, and control of Banamex user access to Citi global applications during the TSA period.

You will extract data for reports and metrics, work with Global and Local teams, and manage alerts and documentation. The role emphasizes dashboard development, process improvement, and audit support, with 3–5+ years in operations support or related roles and strong Excel/SharePoint/JIRA skills.