GenAI Compliance Operations Associate — Delivery & Legal

Scale; Ciudad de México; Presencial; MXN 240.000 - 400.000; Jornada completa

Descripción de la vacante

Scale is seeking a GenAI Compliance Operations & Programs Associate in Mexico City to partner with the GenAI Customer Compliance Manager, embedding compliance into delivery workflows and coordinating with Legal. You will own execution, triage risk signals, and help shape risk frameworks across fast-moving, cross-functional teams.

In this role you will manage compliance review workflows, support audit readiness, and maintain access governance and dashboards to monitor risk trends and SLA

Formación

• 1–3 years of experience in operations, program management, compliance, or GenAI/technical delivery environments.
• Must be local to Mexico with advanced English speaking skills.
• Bachelor’s degree required; preferred fields include Business Administration, Operations Management, Information Systems, or Public Policy.
• Direct experience supporting GenAI/AI delivery workflows strongly preferred.

Responsabilidades

• Manage end-to-end compliance review workflows for GenAI projects from intake to launch and verification, in partnership with Engagement Management and Delivery.
• Evaluate incoming work for compliance risk signals and prioritize requests for Legal based on risk and timelines.
• Translate risk mitigation into actionable context for project and customer levels; train Ops stakeholders on common risks.
• Maintain clear context for Legal with structured information and coordinate reviewers across teams to support SLAs.
• Identify workflow friction points and contribute to process improvements, templates, and prioritization frameworks.

Conocimientos

Operations

Program management

Compliance

GenAI delivery

Cross-functional collaboration

SQL basics

Educación

Bachelor’s degree

Herramientas

Redash

SQL

Descripción del empleo

Scale is seeking a GenAI Compliance Operations & Programs Associate in Mexico City to partner with the GenAI Customer Compliance Manager, embedding compliance into delivery workflows and coordinating with Legal. You will own execution, triage risk signals, and help shape risk frameworks across fast-moving, cross-functional teams.

In this role you will manage compliance review workflows, support audit readiness, and maintain access governance and dashboards to monitor risk trends and SLA