GBS HR Business Partner

Barry Callebaut Group; Chihuahua; Híbrido; MXN 1.200.000 - 2.100.000; Jornada completa

Descripción de la vacante

Barry Callebaut in Monterrey, Mexico seeks an HR Business Partner to lead local HR processes, employee relations, and organizational change while aligning with global programs.

You will partner with managers, drive talent initiatives, manage payroll and compliance, and ensure data quality in SuccessFactors. 20% travel and hybrid working are expected.

Formación

• Bachelor's degree in Human Resources, Labor Law, Psychology, or related field; postgraduate HR qualification preferred.
• 10+ years of Human Resources experience.
• Experience within a BPO, Shared Services Center (SSC), or similar environment.
• Strong practical knowledge of labor law and HR operations.
• Business acumen and the ability to support organizational change and transformation activities.
• Experience with MS Office applications; SuccessFactors knowledge is an advantage.
• Strong analytical, problem-solving, project management, and continuous improvement skills.
• Excellent stakeholder management, communication, negotiation, and interpersonal skills.
• Fluent written and spoken English.
• Ability to travel up to 20% and work effectively in a hybrid environment.

Responsabilidades

• Act as the primary HR contact for managers and employees on day-to-day people matters.
• Build strong relationships with leadership and employees to support business goals and engagement.
• Drive HR transformation, transition, and change management initiatives within the GBS organization.
• Lead performance management, salary review, talent review, and individual development planning processes.
• Manage onboarding, offboarding, exit interviews, retention, succession planning, and learning programs.
• Support recruitment and talent acquisition activities while strengthening employer branding initiatives.
• Monitor HR data quality in SuccessFactors and maintain personnel administration processes and reporting.
• Coordinate payroll, benefits administration, working time records, and compliance with labor law requirements.
• Analyze HR metrics, benchmarks, workforce planning, and organizational trends to support decision-making.
• Implement and promote local and global HR policies, processes, and employee engagement initiatives.

Conocimientos

Stakeholder management

Communication

Negotiation

Interpersonal skills

Project management

Analytical thinking

Continuous improvement

Educación

Bachelor's degree in HR/Labor Law/Psychology

Postgraduate HR qualification preferred

Herramientas

MS Office

SuccessFactors

Descripción del empleo

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The HR Business Partner (HRBP) supports the GBS Hub in Monterrey, Mexico, by leading and managing local HR processes, employee relations, talent initiatives, and organizational change activities. This role partners closely with managers and employees to drive people strategies, support business objectives, strengthen company culture, and ensure effective implementation of local and global HR programs. The HRBP acts as a trusted advisor across the employee lifecycle while collaborating with both local and virtual stakeholders.

Key Responsibilities Include

Act as the primary HR contact for managers and employees on day-to-day people matters.

Build strong relationships with leadership and employees to support business goals and engagement.

Drive HR transformation, transition, and change management initiatives within the GBS organization.

Lead performance management, salary review, talent review, and individual development planning processes.

Manage onboarding, offboarding, exit interviews, retention, succession planning, and learning programs.

Support recruitment and talent acquisition activities while strengthening employer branding initiatives.

Monitor HR data quality in SuccessFactors and maintain personnel administration processes and reporting.

Coordinate payroll, benefits administration, working time records, and compliance with labor law requirements.

Analyze HR metrics, benchmarks, workforce planning, and organizational trends to support decision-making.

Implement and promote local and global HR policies, processes, and employee engagement initiatives.

About You

Bachelor's degree in Human Resources, Labor Law, Psychology, or a related field; postgraduate HR qualification preferred.

10+years of Human Resources experience is required.

Experience within a BPO, Shared Services Center (SSC), or similar environment is required.

Strong practical knowledge of labor law and HR operations is required.

Business acumen and the ability to support organizational change and transformation activities.

Experience with MS Office applications; SuccessFactors knowledge is an advantage.

Strong analytical, problem-solving, project management, and continuous improvement skills.

Excellent stakeholder management, communication, negotiation, and interpersonal skills.

Fluent written and spoken English is required.

Ability to travel up to 20% and work effectively in a hybrid environment.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be ourselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.