GBS+ HAT Specialist CSS (Temporary Position)

Henkel; Huixquilucan de Degollado; Híbrido; MXN 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Flexible hours

Wellbeing programs

Employee Share Plan

Meal vouchers

Friday early finish

Descripción de la vacante

Henkel Mexico is seeking a customer service specialist who will act as the liaison between the order entry team and the logistics department. You will review customer portals, download purchase orders, and forward all relevant information to the logistics team.

The role focuses on maintaining order portals, correcting orders, and uploading orders in SAP, with a hybrid work model and opportunities for growth across Henkel's international network.

Formación

• Degree in Business Administration
• Experience in customer service
• Intermediate English proficiency
• Analytical mindset, proactive and good communication

Responsabilidades

• Handle Order Entry responsibilities.
• Maintain active portals by tracking purchase orders.
• Make corrections to orders as needed.
• Upload orders in SAP.

Conocimientos

Customer service experience

Intermediate English

Analytical skills

Communication skills

Proactive attitude

Educación

Bachelor's degree in Business Administration

Herramientas

SAP

Descripción del empleo

About this Position

The customer service specialist will serve as the point of contact between the order entry team and the logistics department. They will be responsible for reviewing customer portals, downloading purchase orders, and forwarding all relevant information to the logistics team.

What you´ll do

• Order Entry responsible.
• Maintain active portals by tracking purchase orders.
• Make corrections to the different orders.
• Upload orders in SAP.

What makes you a good fit

• Degree on Business Administrations.
• Experience in customer service.
• Intermediate english.
• Analytics, proactive and good communication.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Flexible Benefits
• Meal vouchers
• Savings fund
• Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.