Fraud Analytics & Operations Specialist

United States Digital Space LLC; Ciudad de México; Presencial; MXN 335.000 - 502.000; Jornada completa

Descripción de la vacante

United States Digital Space LLC in Mexico City is seeking a Fraud Operations Analyst to help identify and prevent fraud in a fast-growing payments environment. You will investigate accounts, analyze data, and work with partners to balance risk and customer experience.

This role requires in-office work 100% with occasional weekend availability; prior experience in payments or fintech is a plus, and a collaborative, solutions-oriented mindset will help you thrive.

Formación

• Some experience in fraud analysis, fraud investigations, or fraud operations.
• Experience using data to make assessments and judgments.
• A team-focused mentality and effective problem-solving skills.
• The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented.
• Availability to work 100% in-office.
• Willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off.

Responsabilidades

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
• Conduct investigations on merchant accounts to support financial partner requirements
• Assess risk factors and trends of potentially fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

Conocimientos

Fraud analysis

Fraud investigations

Data-driven decisions

Team collaboration

Problem solving

User-centric thinking

Descripción del empleo

United States Digital Space LLC in Mexico City is seeking a Fraud Operations Analyst to help identify and prevent fraud in a fast-growing payments environment. You will investigate accounts, analyze data, and work with partners to balance risk and customer experience.

This role requires in-office work 100% with occasional weekend availability; prior experience in payments or fintech is a plus, and a collaborative, solutions-oriented mindset will help you thrive.